Wade Sandry
Technician
Murrieta,CA
Summary
Dedicated and experienced technician with a strong mechanical aptitude and skills in motorcycle service. Possesses a good understanding of the motorcycle industry, technologies, regulations, and performance issues. Ability to interact with the press or media by providing product information and answering questions. Proficient in the Microsoft Office Suite. Valid motorcycle license.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Motorcycle Technician/Parts Sales Associate
AEO Powersports
Murrieta, California
05.2021 - Current
- Provided dependable and safe work environment for customers and co-workers to better understand technical vehicle operations
- Assembled and maintained motorcycles across several platforms ensuring proper function and serviceability
- Assessed overall vehicle performance including timing, generator output, and operation consistency using testing panels.
- Collaborated with customers and asked questions to assess needs and budgets.
Technician
Highmark Rentals
West Yellowstone, Montana
12.2020 - 04.2021
- Managed serviceability of 80 snowmobile rental fleet including machines from all major brands
- Created spreadsheets to track up-to-date maintenance, serviceability, and inventory information
- Partnered with mechanics with over 20 years of experience to develop troubleshooting ability.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Sales Associate
AutoZone
Daytona Beach, Florida
07.2020 - 12.2020
- Handled customers needs by identifying problems and assisting in complex situation resolutions
- Mastered company’s product offerings and contributed to an increase in monthly sales
- Consistently maintaining top performance in selling complementary products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
SECURITY SUPPORT TEAM LEADER /Equipment Manager
United States Air Force, Malmstrom Air Force
Great Falls, MT
09.2015 - 09.2019
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Managed equipment tracking systems for $16.8 Million in equipment and $70 Million in tactical vehicles on a daily basis
- Generated Microsoft workspace program for tracking and maintaining over 250 emergency and tactical response vehicles
- Revamped inventory system for real-time accountability of $1.3 Million in night vision devices and $1.1 Million in thermal imaging devices.
Education
Bachelor of Science - Business
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL 01.2020 - 12.2020
Bachelor of Science - Business Administration
American Military University
Charles Town 07.2017 - 10.2018
Skills
Ability to learn and operate KTM/Husqvarna/GasGas technical diagnostic tools
Ability to multi-task in a fast-paced environment
Flexibility to stop one task to start another as neededOrganization skill
Ability to prioritize workload and meet deadlines
Understanding of when to escalate
Creative problem solving
Professional telephone demeanor
Timeline
Motorcycle Technician/Parts Sales Associate
AEO Powersports
05.2021 - Current
Technician
Highmark Rentals
12.2020 - 04.2021
Sales Associate
AutoZone
07.2020 - 12.2020
Bachelor of Science - Business
Embry-Riddle Aeronautical University - Daytona Beach
01.2020 - 12.2020
Bachelor of Science - Business Administration
American Military University
07.2017 - 10.2018
SECURITY SUPPORT TEAM LEADER /Equipment Manager
United States Air Force, Malmstrom Air Force
09.2015 - 09.2019