WADE WALTERS

• Understand and respond to all guest needs and requests in a timely and professional manner.

• Greet all guests upon their arrival at their cars with a clean, safe and properly stocked golf cart, and to assist them with their golf bags.

• Maintain, in appropriate areas; an ample and orderly supply of golf carts.

• Oversee all OSA employees to sure tasks are being done in a professional manner

• Responsible for navigating to restaurants, picking up orders, and delivering them to the specified locations in a timely manner
• Manage multiple orders and communicate with customers and restaurants to ensure quality delivery

• Guide every aspect of my clients’ careers, counseling them on professional decisions & opportunities
• Oversee clients’ day-to-day schedules & activities & represent their interests within larger productions & teams

• Touring artist, Tour Manager, VIP Coordinator & Driver for the American band SECRETS

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

• Called Leads to qualify and gauge interest in our company in order to pass them off to meetings with closers
• Used strong communication to detail what our company represents and what value clients will receive.

• Assisted in the production & logistics of merchandise for touring artists
• Order management, Inventory tracking & vendor communication
• Created Digital Art & Assets for clients using an array of different Adobe Programs
• Managed the e-commerce builds & updates on Shopify, ensuring accurate product information & pricing
• Worked with the accounting team to ensure all necessary information is provided for billing & collection
• Communicated with clients & vendors to ensure clear & timely communication with a high level of customer service
• Coordinated art and design requests

• Oversaw all junior design artists work to ensure high quality
• Created compelling visual branding & assets for marketing.
• Created all social media assets for Instagram, Facebook, Twitter + tik tok
• Designed websites using squarespace and Adobe programs
• Created merchandise lines for clients & artists
• Used open broadcast software for streaming live concerts & other events

• Toured North America, Europe & United Kingdom assisting in VIP logistics for “Shawn Mendes The Tour”
• Designed and set up VIP lounge & Museum every day
• Oversaw stage hands during set up and tear down of VIP Space
• Assisted in VIP merch sales
• Oversaw 500 + fans per day with a high level of customer service & help to ensure a memorable time

• Operated within the store as a Cashier & Customer Service Representative
• Often times I would work in the Fitting Room by myself
• Arranged Garments attractively on racks & shelves
• Located merchandise for shoppers

• Worked within the store as a Cashier & Customer Service Representative.
• Unloaded Truck & organized inventory
• Controlled access in the Fitting Room
• Arranged Garments attractively on racks & shelves.
• Located merchandise for shoppers