Hi, I’m
Wadee saleh
Warren,MI
Summary
Dynamic delivery professional with a clean driving record and excellent customer service skills, honed at Instacart Maple Bear LLC. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Bilingual and mechanically inclined, I excel in fostering teamwork and maintaining high performance standards.
Overview
18
years of professional experience
1
Certification
Work History
Instacart Maple Bear LLC
Essential Shopper-Delivery Driver
03.2020 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Amazon DSP
Delivery Associate
10.2024 - 01.2025
Job overview
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Al Saleh LLC
Assistant Manager-Cashier
08.2007 - 06.2023
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Metro Restyling LLC
General-Shipping-Sales Manager
12.2013 - 06.2018
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Enhanced team performance by offering incentive-based rewards.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to expain sales opportunities.
Education
Northwestern Technological Institute Southfield, MI
Climate Control Technology from HVAC-Plumbing-Electrical Theory-Property Maintenan
Skills
- Great Time management
- Valid Driver's license
- Excellent Customer service
- Clean driving record
- Speak 4 Languages
- Mechanically Inclined
- Excellent Attendance Records
- Self motivated able to Work Independently and efficiently
- HVAC knowledge-can fix most breakdowns
- Great stamina-healthy eating habits
- Knowledge of Microsoft Word Excel and Outlook spreadsheets
- Automotive knowledge
- Great Listening Skills
Certification
EPA UNIVERSAL CERTIFICATION
FORKLIFT ENDORSED
CPR CERTIFICATION
Languages
Arabic
Full Professional
Spanish
Limited Working
Albanian
Limited Working
Polish
Limited Working
English
Full Professional
Timeline
Delivery Associate
Amazon DSP
10.2024 - 01.2025
Essential Shopper-Delivery Driver
Instacart Maple Bear LLC
03.2020 - Current
General-Shipping-Sales Manager
Metro Restyling LLC
12.2013 - 06.2018
Assistant Manager-Cashier
Al Saleh LLC
08.2007 - 06.2023
Northwestern Technological Institute
Climate Control Technology from HVAC-Plumbing-Electrical Theory-Property Maintenan
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