Monique Shivers

Costco Wholesale Corp

Jacksonville, FL

01.2018 - 07.2024

Assisted with physical inventories ensuring accuracy of stock counts.
Identified damaged goods upon receipt and reported them immediately for replacement or return credit.
Restocked shelves with inventory as needed to maintain proper product levels.
Responded quickly to any customer inquiries or complaints related to product availability or service issues.
Maintained cleanliness of warehouse by sweeping, mopping and organizing products.
Organized items on shelves in an orderly fashion for easy product identification.
Stocked shelves with newly arrived products.
Monitored expiration dates of perishable items to ensure freshness.
Organized storage areas for efficient use of space.
Removed outdated products from shelves in accordance with company policy.
Sorted returned merchandise for restocking or disposal.
Maintained a neat, clean and orderly warehouse environment at all times.
Assisted with store displays and window dressing as needed.
Provided customer service by answering questions about product location, price and availability.
Arranged merchandise in an attractive manner to promote sales.
Replenished items to maintain stock availability.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Upheld customer service standards throughout each shift.
Resolved customer service issues quickly and efficiently.
Followed company policies regarding customer service standards.