Experienced team leader leveraging strong leadership skills to optimize operations, boost productivity, and enhance efficiency. Customer-focused, with exceptional and proficient problem-solving skills, and a commitment to driving positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Team Lead
DB Schenker
Lockbourne, OH
03.2023 - 03.2025
Led a team of 15 associates to streamline warehouse operations, improving order fulfillment efficiency by 40%.
Organized team meetings and provided performance feedback, fostering a culture of continuous improvement.
Collaborated closely with Management and team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Recognized by management for providing exceptional customer service.
Data Center Officer
Allied Universal Security Services
Lockbourne, OH
03.2022 - 02.2023
Monitored and reported on operational performance metrics.
Supervised subordinate staff in carrying out daily duties and activities.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Amazon Robotics
Amazon
Fort Worth, TX
02.2019 - 07.2020
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted testing of software and systems to ensure quality and reliability.
Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Phoenix High School
United Kingdom
07-2018
Skills
Team leader
Expert in supply chain management
Task delegation and performance monitoring
Facilitating Team Success in Meeting Deadlines
Proficient in inventory management
Organizational
Leadership
Strong capability in supervising a diverse teams to achieve operational goals.
Experience in conducting training session and performance assessments to enhance team efficiency.
Critical Thinking – Analyzing challenges and implementing proactive solution
Adaptability to Change – Navigating evolving technologies and workflow demands.
Resilience Under Pressure – Maintaining composure and efficiency in high-stakes situations.
Accomplishments
Consistently exceeded client expectations, earning trust and praise through exceptional service, reliability, and proactive problem-solving.
Streamlined data processing and inventory management to cut down order fulfillment time by 20-30%.
Set a company record by installing 95 customer racks in a single day, surpassing the previous high of 70 and significantly exceeding the average of 20
Suggested workload balancing strategies, reducing overtime costs by 15%.
Alleviated supervisors' workload by training new associates on work tools, enabling them to focus on critical tasks like strategic meetings and decision-making.