Experienced Sales Manager with over 12 years of exceptional performance in the telecommunications industry. Proven track record of consistently exceeding Key Performance Indicators (KPIs) for the past 5 years. Renowned for problem-solving abilities and enhancing customer satisfaction. Dedicated professional with a history of consistently meeting company goals through consistent and organized practices. Skilled in thriving under pressure and adept at adapting to new situations and challenges to elevate the organizational brand.
Goal Achievement: Exceed targets through effective task prioritization and diligence. Monitor and maintain achievements for consistent year-over-year growth.
Revenue Optimization: Enhance year-over-year average revenue per user. Employ critical thinking to analyze and improve revenue streams.
Customer Satisfaction: Increase satisfaction by promptly resolving issues and implementing proactive measures.
Performance Enhancement: Develop and execute strategies for continuous sales team improvement.
Quality Assurance: Ensure high service and sales quality standards are met.
Collaborative Forecasting: Support forecasting and planning efforts with Regional Manager input.
Cost Management: Manage costs and overheads for optimal profitability.
Team Leadership: Lead and mentor sales team members for enhanced performance.
Data Analysis and Reporting: Utilize data to track performance and provide actionable insights.
Compliance: Ensure adherence to company policies and regulatory standards.
Sales forecasting
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