Wael Gamil
Vernon ,CT
Summary
Detail-oriented technician with expertise in AutoCAD and forklift operation. Proven ability to manage project timelines and deliverables while ensuring safety and compliance. Committed to enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Technician / Warehouse Forklift Operator
MicroCare
Rocky Hill, CT
05.2025 - Current
- Operate and maintain specialized equipment to ensure optimal performance, productivity and safety standards.
- Trained junior technicians on equipment operation, safety protocols, and best practices.
Architectural Draftsman
Salem Glass
Salem, MA
02.2023 - 04.2025
- Developed detailed architectural drawings using AutoCAD software to ensure design accuracy.
- Collaborated with architects and engineers to refine project specifications, enhancing design efficiency.
- Managed project timelines and deliverables, ensuring adherence to client requirements and industry standards.
- Reviewed construction documents for compliance with building codes and regulations, mitigating potential issues.
Quality Engineer
Total Wall Systems
Bloomfield, CT
02.2020 - 01.2023
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented testing protocols for new materials and systems.
- Conducted root cause analysis to identify defects and improve manufacturing processes.
- Trained team members on quality control standards and inspection techniques.
Technical Design Support
Schuco USA LLLP
Newington, CT
04.2014 - 01.2020
- Managing technical support & customer service accounts.
- Generate technical documents and blueprints that include System design / Assembly & Fabrication / Installation / Testing.
Customer Service / Valet Parking Attendant
Towne Park Valet
San Diego, CA
03.2013 - 03.2014
- Managed vehicle retrieval and parking efficiently, ensuring timely service for guests.
- Assisted with customer inquiries, providing exceptional service and enhancing guest satisfaction.
Education
Bachelor of Science - Architectural Drafting
High Institute of Engineering
Cairo Egypt11-1999
Skills
- AutoCad software
- Forklift operator
- Attention to industrial details pertaining Design / Fabrication / Assembly / Testing / QA-QC
- Customer service
- Works well under pressure
- Multitasking and organization
Timeline
Technician / Warehouse Forklift Operator
MicroCare
05.2025 - Current
Architectural Draftsman
Salem Glass
02.2023 - 04.2025
Quality Engineer
Total Wall Systems
02.2020 - 01.2023
Technical Design Support
Schuco USA LLLP
04.2014 - 01.2020
Customer Service / Valet Parking Attendant
Towne Park Valet
03.2013 - 03.2014
Bachelor of Science - Architectural Drafting
High Institute of Engineering