Wafa Alfalasi

• Collaborate with the Qatar University Medical and Health Sciences leadership to understand the strategic planning and operational requirements.
• Support the Sector leadership to develop sector specific administrative policies and procedures in line with the general QU guidelines.
• Manages the organizational structure for all colleges under QU Health.
• Oversee the development and implementation of requirements related to HR, Finance, Procurement, IT, and General Service procedures and policies at Qatar University Medical and Health Sciences.
• Identify staff training needs and plan for appropriate training to be provided in a timely manner.
• Contribute to the preparation of annual budgets and monitor the expenditure to ensure effective budgetary control.
• Recruitment and selection of staff under Qatar University health cluster.
• Ensure that team members are aware of and comply with information handling procedures.
• Creating new services such as the tracking system that helps track all items/equipment efficiently under departments in Qatar University.

• Plan and direct the operational activities of Health Insurance Office.

• Analyze and interpret financial reports and statements, coordinate the preparation of reports and recommendations on the allocation of costs and prepare financial forecasts.

• Coordinate the development and revision of operating policies and procedures.

• Respond to inquiries from faculty and staff members.

• Maintain current knowledge of HR Law of Qatar, and QU Policies.

• Provide dynamic full HR spectrum assistance for team members of all HR systems including Payroll, and other dedicated information systems.

• Focus on a culture of service excellence, by demonstrating high levels of accuracy in while achieving multiple priorities.

• Review and quality assure all services and work-products delivered by the Section to ensure compliance with established policies and procedures and strategic alignment.

• Contribute to the development of HR department goals, objectives, and systems

• Coach, mentor, train and coordinate the activities of relevant staff within Employee Services.

• Audit employees time sheets for hours worked and accuracy.

• Compile and submit payroll deductions related check requests and payments.

• Ability to manage several projects and tasks simultaneously.

• Ensure the academic policies is up to date for audit purposes.

• Conduct initial interviews for new hiring candidates.

• Enhance the current scholar process by implementing a notification for the end date of scholarship.

• Calculate the end of service gratuity payment and pension payment for eligible employees.

• Conduct exit interviews for employees leaving QU.

• Recruiting and staffing logistics

• Manage the administration of human resources policies, procedures and programs

• Explain human resources policies, procedures, laws, and standards to new and existing employees

• Optimize the use of available resources in carrying out the assigned tasks and ensure timely completion according to set standards.

• organize new faculty members orientation

• Provide and promote service excellence and foster effective teamwork and business relationships.

• Participate as a speaker in the new student’s orientation sharing my experience within QU as being student and employee.

• Provide efficient customer service and communicate clearly and objectively both verbally and in writing.

• Prepare and update employment records related to hiring, transferring, promoting, and terminating.

• Recruitment: Recruiting and staffing logistics;

- Testing , screening, candidate communication, and initial preparation of offers and contracts.

- Overseeing hiring process, which includes coordinating job posts, reviewing resumes.

- Prepare contracts for the new hires and renewed contracts.

-  Organizing orientation for the new faculty members beginning of each academic year.

• Payroll compensation and benefits administration:

-  Strive for team success through actively fostering teamwork and promotes consideration of ethical implications of team and personal action

- Administer employees’ vacations and leaves, salary and promotion increases, retirements / end of service benefits.

• Performance Management & Improvement system:

- Manage performance evaluation forms, objectives forms.

- Communicate performance management review dates, times and processes to employees and responds to queries on the performance management process.

- Monitor and report on performance management process.

• Training:

- Facilitate, monitor and evaluate the training vendors.

- Identify internal and external training programs to meet specific training needs.

-  Assess training needs for new and existing employees.

- Inform employees about training options

- Map out training plans for individual employees .

• Termination:

- Initiate the exit clearance through the system when receiving the resignation or termination to complete the exit from QU departments.

- Request the end of service gratuity from ministry of finance.

- Pay the shipment and one way ticket if eligible

- Gather all the needed documents to complete the process.

- Issue clearance certificate and experience letter for the employee.

• Scholars:

- Act as focal point/ point of reference for the scholars to provide guidance and advice on administrative and financial matters, and coordinate with the scholarship office under the VP Academic Affairs as required.

- Administer scholars entitlements such as salaries, benefits and allowances (social allowance, housing, transportation, books…etc) as per QU’s approved policies related to scholarships and in accordance with the scholars scholarship contracts, and provide finance with the details for processing.

- Follow up and ensure applying any changes in the scholars financial entitlements according to his/her academic performance, marital/family status and as per QU applicable policies.

•  Manage purchasing requisitions for the Human Resources Department.
  
•  Responsible of all types of leaves for the Admin staff of Qatar University.
  

• Manage HR function petty cash and requisitions.

• Health Insurance responsibilities;

o Liaise with the insurance providers and medical parties with all matters related to QU employees.

o Review insurance policy to determine coverage and verify the correctness of charges related to insurance policies claimed by the insurance provider.

o Provide advice, assistant and support to QU employees and answer their queries with matters related to health insurance.

o Prepare insurance claim forms or related documents, as required, and review them for completeness.

o Contact insured employee or other involved persons to obtain missing information.

• Manage HR function petty cash and requisitions.
• Compose replies to correspondence as instructed by the HR Director.
• Prepare minutes, notices, agendas and other documentation as instructed by the HR Director.
• Establish and maintain both paper and electronic records of HR Director Office communication.