Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wagma Ehrari

Pleasanton,CA

Summary

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.

Overview

17
17
years of professional experience

Work History

Claims Support Representative

Shapour Bakhtiari Inc.
11.2019 - Current
  • Timely and accurately submit claims
  • Assist with overseeing patient accounts on a timely basis
  • Answering billing related questions from patients, doctors, and insurance companies
  • Proactively determine solutions for handling unique billing situations
  • Assist the Business Manager with a variety of other daily tasks.
  • Calculated adjustments, premiums and refunds.
  • Interviewed policyholders to verify information and obtain additional details.
  • Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Determined appropriateness of payers to protect organization and minimize risk.

Staffing Associate

AppleOne Employment Services
06.2015 - 03.2018
  • Cold call 50 – 100 potential candidate’s daily
  • Clearly and concisely explain clients job openings with candidates
  • Administer Safety and Skill evaluations to ensure proper placement of employees
  • Maintain the highest level of confidentiality
  • Coach, counsel and recommend applicants as required
  • Determine applicant’s qualifications for placement and assignment
  • Prescreen applicants for registration by reviewing resumes
  • Familiar with various Vendor Management Systems (VMS) including Wand and Fieldglass Coordinator
  • Coordinate phone, onsite or video conference interviews for candidates with speed and efficiency
  • Coordinate travel and the candidate expense process
  • Maintain recruitment application tracking system ensuring information is up-to-date
  • Meet and greet candidates who are onsite for interviews; deliver a superb candidate experience for all candidates
  • Process 130-160 weekly time cards
  • Promptly answer all incoming telephone calls and route utilizing a multi-line system
  • Maintained daily appointments (calendar) and supported a staff of approximately 10 employees
  • Processed I-9 E- Verifications to ensure we met the 3-day deadline
  • Maintain all confidential records in compliance with OSHA
  • Retained adequate supply of information for temporary associates
  • Stay within budget while ordering various supplies for the office associates

Administrative Assistant

Privilege Insurance
06.2006 - 01.2013
  • Performed various secretarial/clerical duties such as: documenting, photocopying, faxing, mailing, and filing system
  • Answered telephones and transfer to appropriate staff member
  • Sorted and distributed incoming communication data including – faxes, letters and emails
  • Interacted on a daily basis with staff, executives, clients, vendors, and underwriters
  • Invoicing and Data Entry
  • Contacting Clients and Company Underwriters for information
  • Reviewing Company Portals for information
  • Drafting Letters to clients and reviewed Payment Notifications sent to clients
  • Receives checks, cash, bank cards or other negotiable instruments in payment of fees or charges; verifies amounts and endorsements; issues receipts
  • Confirmations of Insurance to lienholders/lessors
  • Received and verified loan payments, Insurance payments and utility bill payments for the office
  • Claims Experience Letter Requests to clients/company
  • Regularly rewarded by supervisors for job performance, reliability, multi-tasking, efficiency, accuracy, speed, and ability to beat deadlines
  • Achievements: During my first year as a Recruiter/AE I was able to obtain a total sales goal of 185K to qualify for the annual Founders Club for top performers in the company.

Education

Associate of Science - Licensed Vocational Nurse

Unitek College - Fremont
Fremont, CA
11.2019

Skills

  • Reminder Calls
  • Information Updates
  • Purchase Orders
  • Inventory Distribution
  • Information Assistance

Timeline

Claims Support Representative

Shapour Bakhtiari Inc.
11.2019 - Current

Staffing Associate

AppleOne Employment Services
06.2015 - 03.2018

Administrative Assistant

Privilege Insurance
06.2006 - 01.2013

Associate of Science - Licensed Vocational Nurse

Unitek College - Fremont

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Wagma Ehrari