Mobile Sales & Service Technician
Mobile Marvels
01.2021 - 08.2024
- Owned and operated a mobile phone store, managing daily operations, inventory, and sales.
- Provided expert phone troubleshooting and repairs for hardware and software issues across multiple brands.
- Assisted customers in selecting devices and accessories, ensuring high satisfaction and repeat business.
- Expert in phone functionality, able to quickly identify and resolve device issues for customers.
- Communicated effectively with diverse customers in Hindi, Urdu, English, and Punjabi.
- Increased store revenue by 20% through technical expertise and strong customer relationships.
- Handled up to 500 customer interactions annually, maintaining a 95% satisfaction rating.
