Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Wahbi Muhafel

Fairfax,VA

Summary

A trustworthy, persistent, creative, and reliable operation manager with 18 years’ experience in different managerial positions in Pharmaceutical and Medical sectors in Middle East including launching Regional expansion project for the largest pharmacy chain in MENA region (Nahdi Pharmacy). Specified in launching project, business development and analysis, leading and training team, building brand with focus on delivering results and building relationships. Able to work on own initiative or as a part of a team to achieve deadlines and targets. Good interpersonal and analytical skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Regional Expansion Operation Manager

Nahdi Pharmacy
Dubai, UAE, UAE
01.2019 - 12.2021
  • Supervising launching Nahdi pharmacy regional expansion project - UAE.
  • Member of network development committee for UAE focus on market analysis to select suitable areas and locations.
  • Coordinate with finance team to prepare feasibility study, budget, sales forecast and P&L.
  • Interview and select department staff (pharma and non-pharma).
  • Leading Operation department with supervision role on HR, marketing, government affairs and supply chain departments.
  • Review all policies and procedures with designated sections.

Area Manager

Bin Sina Pharmacy
Dubai, UAE, UAE
01.2017 - 12.2018
  • Managing over 80 employees in 24 pharmacies in Dubai emirate.
  • Sales data analysis.
  • Interview, select, train department staff.
  • Supervise staff performance, authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions.
  • Increase selling skills of staff to improve customer satisfaction and increase profit margin.
  • Financial and budget control and development.
  • Project manager of loyalty program of Bin Sina Pharmacy and E-Commerce department.

Medical and Pharmacy Director

Quraish Medical Group
Makkah, Kingdom of Saudi Arabia
01.2010 - 12.2016
  • Managing over 100 employees in 3 polyclinics and 12 pharmacies.
  • Interview and select, Supervise staff performance, authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions.
  • Communicate effectively with physicians, medical, and administration to solve daily issues.
  • Review all policies and procedures as relate to medical staff and patient care.
  • Financial and budget control and development.

Procurement and Supply Chain Manager

Quraish Medical Group
Makkah, Kingdom of Saudi Arabia
01.2005 - 12.2009
  • Discover most profitable suppliers and initiate business partnerships.
  • Negotiate with external vendors to secure most advantageous terms.
  • Finalize details of orders and deliveries.
  • Examine and re-evaluate existing contracts.
  • Purchase and establish satisfactory methods of drug distribution to stores, Inventory control and management in main store.
  • Analyze purchases and apply cost management strategies and increase profit margin.
  • Determine job objectives, work methods and performance standards, review and supervise staff performance, authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions in Procurement department.

Pharmacist

Quraish Medical Group
Makkah, Kingdom of Saudi Arabia
01.2003 - 12.2004
  • Counseled patients on proper use of over-the-counter medications and explained potential side effects.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.

Education

Bachelor's degree - Pharmacy

Isra Private University
Amman, Jordan
06.2002

Skills

  • Business Leadership
  • Project Launch and Management
  • Team Leadership
  • Decision Making
  • Business Forecasting
  • Quality Assurance
  • Records Organization and Management
  • Problem Anticipation and Resolution
  • Recruitment and Hiring
  • Staff Scheduling
  • Budget Control
  • Cost Reduction
  • Financial Statement Review
  • Price Structuring
  • Performance Assessment
  • Data Analysis
  • Purchasing Leadership

Certification

Registered Pharmacist in the State of Nebraska

Registered Pharmacist in United Arab of Emirates

Registered Pharmacist in Saudi Arabia

Timeline

Regional Expansion Operation Manager

Nahdi Pharmacy
01.2019 - 12.2021

Area Manager

Bin Sina Pharmacy
01.2017 - 12.2018

Medical and Pharmacy Director

Quraish Medical Group
01.2010 - 12.2016

Procurement and Supply Chain Manager

Quraish Medical Group
01.2005 - 12.2009

Pharmacist

Quraish Medical Group
01.2003 - 12.2004

Bachelor's degree - Pharmacy

Isra Private University