Waheed Ganiyu
Irvington,NJ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Skilled in conflict resolution, surveillance, and emergency response. Reliable leader known for adaptability and effective communication.
Overview
16
16
years of professional experience
Work History
Package Delivery Driver
FedEx
Moonachie, NJ
09.2010 - Current
- Loading packages into the truck and ensuring they are secure for transport.
- Delivering and picking up packages from businesses and residencies
- Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Maintaining records of deliveries using automated systems or logbooks.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Assisting with loading and unloading packages of all sizes and weight from trucks as needed.
- Performing pre-trip and post trip inspections of assigned vehicles before and after starting routes.
- Keeping accurate records of hours worked, mileage driven, fuel expenses, and any other relevant information related to deliveries.
- Accurately completing paperwork associated with each delivery including invoices, manifests, bills of lading.
- Resolving customer disputes relating to damaged goods or incorrect orders promptly and professionally.
- Using navigation apps such as Google Maps or Waze to determine optimal routes for efficient deliveries.
- Following DOT requirements and safety standards
Security Supervisor
US Security
1 Woodbridge Center Dr, Woodbridge, NJ 07095
03.2013 - 07.2018
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
- Streamlined communication with team members for improved incident response times and overall efficiency.
- Trained security workers on site-specified procedures.
Security Guard
Command Security
1767 Morris Ave, Union, NJ 07083
03.2009 - 03.2013
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Education
Higher National Diploma - Business Administration And Management
Lagos State Polytechnic
19 Obafemi Awolowo Rd, Ikorodu, 104101, Nigeria07-2000
OND - Business Administration And Management
Yaba College Of Technology
09.1999
Skills
- Excellent Sense of Direction and Local Routes Understanding
- Customer Service
- Order Fulfillment
- Reliability and trustworthiness
- Punctuality, time management and a sense of urgency
- Strong communication skills
- Clean driving record and Safe Driving
- Ability to move and deliver the items to the recipient
- Strict adherence to safety rules, driving laws, scheduled routes and other guidelines
- Strong organizational skills
Timeline
Security Supervisor
US Security
03.2013 - 07.2018
Package Delivery Driver
FedEx
09.2010 - Current
Security Guard
Command Security
03.2009 - 03.2013
Higher National Diploma - Business Administration And Management
Lagos State Polytechnic
OND - Business Administration And Management
Yaba College Of Technology