Waheedullah Ibrahim Khil
San Antonio
Summary
Professional Summary
Experienced program and project professional with strong leadership, team coordination, and communication skills. Proven ability to manage complex projects, collaborate with diverse teams, and build positive relationships with stakeholders. Multilingual with extensive experience in client relations, contract negotiation, and operational oversight. Eager to apply these skills in human resources roles to support talent development, employee engagement, and organizational growth.
Overview
19
19
years of professional experience
Work History
Program Manager
University Health Hospital
San Antonio
01.2023 - Current
- Lead government grant project serving low English proficiency communities.
- Manage a team of 20 language professionals and analysts.
- Develop project plans, budgets, and reports; maintain documentation and risk logs.
- Negotiate contracts and serve as primary client liaison.
Customer Service Manager - Senior
United Postal Service (USPS)
San Antonio
12.2018 - 04.2023
- Oversaw customer service operations, complaint resolution, employee evaluations, and scheduling.
- Managed logistics and inventory control for mail transportation.
Quality Control Supervisor
HVHC / Vision Works of America
San Antonio
05.2017 - 01.2019
- Ensured production standards met quality requirements through inspection and process recommendations.
Sales Supervisor
Dillard’s
San Antonio
12.2016 - 08.2017
- Supervised retail staff and managed multiple departments.
- Managed budgets, scheduling, inventory, and customer service.
Project Manager
DynCorp International (US Armed Forces Subcontractor)
Kabul
12.2015 - 12.2016
- Coordinated internal teams and external vendors for on-time project delivery.
- Managed resources, stakeholder relations, and project documentation.
Administration Director
OSLS Logistics
Kabul
03.2012 - 12.2015
- Planned and implemented administrative systems and risk management.
- Maintained vendor relationships and project documentation.
Senior Interpreter/Translator & Supervisor
U.S. Armed Forces
Afghanistan
02.2007 - 02.2012
- Provided interpretation and translation for high-level meetings and documents.
- Trained new interpreters and ensured quality of translations.
Education
Professional Medical Degree - MD Equivalent
SPN Kabul University
01.2016
Bachelor of Business Administration - Management & Economics
01.2012
IT Certificate -
Behzad Computer Institute
01.2005
Certificate in Leadership and Administrative Navigation -
Certificate in Outreach and Inreach Strategies for Community Health Work -
Skills
- Program management expertise
- Leadership and team development
- Negotiation and stakeholder relations
- Human recourse, planning and reporting
- Performance assessment
- Engagement with stakeholders
- Analytical problem solving
- Effective decision making
References
Available upon request
Languages
- English
- Pashto
- Dari
- Farsi
- Persian
- Indian
- Tajiki
Timeline
Program Manager
University Health Hospital
01.2023 - Current
Customer Service Manager - Senior
United Postal Service (USPS)
12.2018 - 04.2023
Quality Control Supervisor
HVHC / Vision Works of America
05.2017 - 01.2019
Sales Supervisor
Dillard’s
12.2016 - 08.2017
Project Manager
DynCorp International (US Armed Forces Subcontractor)
12.2015 - 12.2016
Administration Director
OSLS Logistics
03.2012 - 12.2015
Senior Interpreter/Translator & Supervisor
U.S. Armed Forces
02.2007 - 02.2012
Professional Medical Degree - MD Equivalent
SPN Kabul University
Bachelor of Business Administration - Management & Economics
IT Certificate -
Behzad Computer Institute
Certificate in Leadership and Administrative Navigation -
Certificate in Outreach and Inreach Strategies for Community Health Work -
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