WAHID FOROZAN
AmeriCorps Member
COLLEGE PARK,MD
Summary
Proactive and results-driven Community Engagement Coordinator and Client Relations Expert with a strong background in program coordination, legal assistance, and customer service. Adept at fostering meaningful relationships, enhancing operational efficiency, and delivering tailored solutions to meet diverse community and client needs. Recognized for outstanding organizational skills, multilingual proficiency in Dari/Farsi and English, and a steadfast commitment to empowering communities and achieving positive outcomes.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Community Engagement Coordinator
Spreading Happiness to Empower (SHE)
04.2023 - Current
- Building strong community partnerships to enhance access to essential resources and support services for underserved groups.
- Coordinating and training volunteers to maximize the reach and effectiveness of SHE’s outreach programs.
- Developing and implementing community-focused programs on community services, women’s empowerment, and educational support.
Volunteer Engagement Coordinator
Break A Difference
12.2024 - 04.2025
- Lead strategic initiatives to promote civic engagement and foster meaningful connections between communities and Break A Difference (B.A.D).
- Plan, execute, and evaluate outreach and volunteer programs tailored to address community-identified needs.
- Collaborate with diverse stakeholders, including nonprofits, corporate partners, and local leaders, to strengthen community ties and sustainable partnerships.
- Design and implement community-centered initiatives, including Social Impact Saturday, to promote service learning and community empowerment.
- Assist in planning and leading diverse service projects during monthly Social Impact Saturday (SIS) events to address evolving community priorities.
- Coordinate logistics, volunteer teams, and partner communications to ensure the success and impact of end-of-month SIS initiatives.
Legal Assistant/Client Coordinator
The Anwari Law Firm, PC
01.2022 - 04.2023
- Managed immigration and litigation case files, ensuring organized preparation and ongoing maintenance.
- Enhanced client retention by 20% through effective, consistent communication.
- Conducted research to support attorneys in immigration and litigation matters.
- Coordinated with clients to gather necessary documentation for immigration petitions, improving application accuracy and efficiency.
Legal Consultant
KBR Inc / Frontier Development Solutions
09.2021 - 12.2021
- Delivered cultural and legal advisory training for Operation Allies Welcome, reducing misunderstandings by over 60%.
- Provided legal orientation to Afghan evacuees, ensuring compliance with evacuation processes.
- Acted as a liaison between service providers and evacuees, advising on cultural nuances.
- Supported legal documentation efforts and advised on cultural implications in legal processes.
Front Desk Coordinator
ABC Services of Maryland
02.2020 - 08.2021
- Provided premium customer service in a luxury condominium, handling guest greetings, crisis management, and contractor coordination.
- Successfully managed projects worth over $1,000,000, ensuring contractor efficiency and quality.
- Maintained 100% resident satisfaction, contributing to contract renewal for ABC Services.
Communication & Liaison Officer
SBC / DynCorp International
02.2015 - 09.2019
- Served as the primary liaison between U.S. advisors and Afghan MOD/MOI, supporting Afghan National Security Forces training.
- Provided real-time interpretation and translation for high-level meetings and briefings.
- Facilitated over 100 executive meetings, enhancing communication and cultural understanding.
Education
Bachelor’s Degree - International Relations
Kateb University
Skills
Legal Document Drafting
Case Management
Legal Research
Customer Service
Client Retention
Conflict Resolution
Process Optimization
Documentation
Time & Calendar Management
Familiarity with google Calendar
Slack
Asana
Canva
Certification
Data Analytics Professional Certificate – Coursera
Accomplishments
During the last 5 moths, managed and conducted 40 community projects and helped manage to bring together about 200 volunteers and impacted to bring changes in the lives of more than 1200 individuals and community members.
Timeline
Volunteer Engagement Coordinator
Break A Difference
12.2024 - 04.2025
Community Engagement Coordinator
Spreading Happiness to Empower (SHE)
04.2023 - Current
Legal Assistant/Client Coordinator
The Anwari Law Firm, PC
01.2022 - 04.2023
Legal Consultant
KBR Inc / Frontier Development Solutions
09.2021 - 12.2021
Front Desk Coordinator
ABC Services of Maryland
02.2020 - 08.2021
Communication & Liaison Officer
SBC / DynCorp International
02.2015 - 09.2019
Bachelor’s Degree - International Relations
Kateb University