Dedicated travel and hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Director of Partnerships
BookingPal
08.2022 - Current
Lead new client and partner acquisitions
Implement efficient sales operations processes to improve client experience.
Facilitated strategy development and planned with cross-functional teams.
Developed annual account objectives and formalized client communications for communication of goals and plans.
Managed and reported on revenue results, resolved issues and improved outcomes for portfolio with value of $17M.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Account Executive
TravelNet Solutions
11.2021 - 07.2022
Atlas ECommerce and Digital Marketing solutions consultant, covering SaaS B2B in the mid to large hospitality companies in West Region of US/Canada
Full sales cycle responsibilities selling to C-Level clients via a data driven, consultative approach.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Managed sales cycle to maintain solid customer base.
Collaborated with internal teams to develop account strategy.
Market Director-Contractor
Lightmaker PMS (LMPM.com)
05.2020 - 06.2021
Go-To-Market project for new property management SaaS in the Vacation Rental Industry
B2B SaaS to SMB clients in the vacation rental industry.
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
Lead Corp Dev Associate
Vacasa
08.2018 - 03.2020
Pursue new acquisition and business opportunities through email marketing campaigns, managing a team of 5 BDRs
Implemented initial BDR process and responsibilities, inclusive of hiring and training.
Trained and mentored junior staff on customer service strategies and techniques.
Developed and implemented strategies to increase customer satisfaction and engagement.
Generated new business with marketing initiatives and strategic plans.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Performed one-on-ones to evaluate progress, discuss professional development and coach employees to reach targets.
Dir. of Business Development
Redawning.com
08.2016 - 02.2018
Responsible for growth in West Coast of US and Mexico, tasked with acquiring new clients
Consultative approach to SaaS to C Level clients.
Negotiated, prepared, and signed contracts with clients.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Account Executive
Leisurelink, Inc.
08.2013 - 07.2016
Responsible for growth in Southeast US and the Caribbean, tasked with acquiring new clients
Consultative approach to SaaS to C Level clients.
Qualified leads, built relationships and executed sales strategies to drive new business.
Attended networking events to build relationships and identify sales opportunities.
Account Executive
Groupon, Inc.
05.2012 - 08.2013
Cultivate relationships with new and existing hotel partners for the Southeast United States.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Sales & Marketing Manager
Doubletree Hotel/Hilton Harbor Island
03.2008 - 03.2010
Managed government and corporate group business.
Analyzed sales and marketing data for improved strategies.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Dir. of Bus. Development
Northstar Travel & Tours, LLC
02.2007 - 02.2008
Hawaii Product Development Manager
Expedia, Inc - Classic Vacations
12.2001 - 02.2007
Identified opportunities for new products and improvements to existing products to increase sales.
Conducted market research to understand customer needs and identify potential opportunities.
Created and executed strategies to drive development and success of products.
Maintained internal product knowledge database.
Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.