Wahlia King

• Managed staff schedules and maintained adequate coverage for all shifts.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Operated cash register to record transactions accurately and efficiently.
• Conducted inventory counts by adding each item in stock and documenting in computer system.

Answer phones

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Proven ability to learn quickly and adapt to new situations.
• Used scripted conversation prompts to convey current account information and obtain payments.
• Answered phone calls and answered questions from potential customers.
• Set up appointments with interested customers according to schedule availability.
• Made average of Number outbound and inbound calls per day.