Waikiki Porter

Coordinated program activities across multiple sites; partnered with schools, community organizations, and vendors to deliver services.
- Managed scheduling, logistics, and event-support operations; tracked outcomes and generated status reports for stakeholders.
- Led communications with school administrators, parents, and partners to ensure program alignment with goals and compliance requirements

• Built lasting relationships with clients through trustworthiness, professionalism, and genuine interest in their success.
• Collaborated with other real estate professionals to expand network and referral opportunities, boosting overall business growth.
• Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
• Conducted comprehensive market analysis to accurately price properties and attract potential buyers.
• Maximized seller profits by suggesting cost-effective improvements that would enhance the appeal of their properties.
• Developed effective marketing strategies for property listings, resulting in faster sales and higher closing rates.
• Increased client satisfaction by providing personalized real estate services and advice tailored to individual needs.
• Facilitated seamless relocation experiences for clients moving into or out of the area by collaborating with brokers across different regions.
• Coordinated appointments to show marketed properties.
• Negotiated favorable contract terms on behalf of clients for successful transactions and positive outcomes.
• Leveraged expertise in local real estate market trends to strategically advise clients on investment opportunities.
• Maintained up-to-date knowledge of industry regulations, policies, and best practices, ensuring compliance in all transactions.
• Provided exceptional customer service through regular communication, updates, and responsiveness to client inquiries.
• Strengthened professional reputation through consistent networking efforts within the community and participation in industry events.
• Continuously sought opportunities for personal and professional growth through ongoing education, training, and certification programs.
• Educated first-time homebuyers on the buying process from start to finish, alleviating anxieties and guiding them every step of the way.

• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
• Educated employees on register use, merchandising, and customer service.
• Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
• Assisted customers by answering questions and fulfilling requests.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
• Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
• Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
• Taught employees fundamentals of register use, merchandise scanning and customer service.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Organized and led staff orientation programs and training to promote collaboration.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
• Pursued new retail and commercial account growth to enhance bank's market position.
• Maintained a high level of accuracy in transaction processing through rigorous attention to detail and adherence to established protocols.
• Performed teller, personal banker and [Type] functions during high-volume business periods to offer expeditious service to customers.
• Reduced operational costs by identifying areas for improvement in workflow efficiency and resource allocation.
• Ensured a professional and welcoming atmosphere at all times by maintaining a clean, organized workspace and promoting adherence to dress code standards among staff members.
• Boosted sales of bank products and services by training tellers in effective cross-selling techniques.
• Streamlined daily operations by developing and implementing efficient scheduling, task delegation, and performance tracking systems.
• Trained new employees in cash handling procedures, bank policies and [Type] to promote compliance with established standards.
• Managed risk exposure by promptly identifying suspicious activities or transactions and reporting them according to established protocols.
• Collaborated with other banking departments to ensure seamless integration of products, services, and customer interactions across all touchpoints.
• Evaluated success indicators such as productivity levels or sales targets after introducing process improvements for recordkeeping purposes.
• Implemented best practices gleaned from industry conferences or networking events attended regularly on behalf of the institution.