Summary
Overview
Work History
Education
Skills
Timeline
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Wailana Auala

Las Vegas

Summary

Dynamic flight attendant with United Airlines, adept at enhancing passenger satisfaction through exceptional customer service and clear communication. Proven ability to manage medical emergencies and resolve conflicts effectively, while ensuring safety and compliance with FAA regulations. Skilled in first aid and inventory management, contributing to smooth flight operations.


Overview

6
6
years of professional experience

Work History

Flight Attendant

United Airlines
09.2022 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Flight Attendant

Omni Air International Inc.
09.2019 - 08.2022
  • Resolved passenger conflicts and medical emergencies during flights.
  • Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
  • Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
  • Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.

Education

High School Diploma -

Henry J. Kaiser High School
Honolulu, HI
05-2013

Skills

  • Customer service
  • First aid
  • Clear communication
  • Passenger guidance

Timeline

Flight Attendant

United Airlines
09.2022 - Current

Flight Attendant

Omni Air International Inc.
09.2019 - 08.2022

High School Diploma -

Henry J. Kaiser High School

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Wailana Auala