Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wajdi Alfityani

Jeddah

Summary

Experienced and highly organized Cabin Manager with over 24 years leading international cabin crews and delivering world-class guest experiences. Proven expertise in in-flight operations, safety compliance, and premium service delivery across diverse cultures and high-pressure environments. Adept at team leadership, conflict resolution, and elevating customer satisfaction at every stage of the journey.

Overview

25
25
years of professional experience

Work History

Cabin Manager (Guest Director)

Saudi Airlines
10.2001 - Current
  • Oversaw and led a team of cabin crew members on international and domestic flights, ensuring exceptional guest service and safety compliance.
  • Acted as the primary liaison between flight crew and cabin staff, ensuring clear communication and coordinated in-flight operations.
  • Recognized for upholding the highest standards of hospitality, cultural sensitivity, and customer care across diverse international clientele.

Executive Director

Digital Background
01.2016 - Current
  • Led strategic growth and operations of a commercial photography and media production company, specializing in high-volume photo printing, branding, and visual content.
  • Secured and negotiated contracts with corporate clients, event organizers, and advertising agencies for photography and media services.
  • Oversaw end-to-end production workflows—from client briefing to photo shoots, editing, printing, and final delivery—ensuring high-quality standards and timely execution.
  • Collaborated with marketing and design teams to develop branded visual content for digital platforms, campaigns, and print media.


Secretary to the Vice President of Marketing

Saudi Airlines
01.2000 - 10.2001
  • Provided high-level administrative support to the Vice President of Marketing, managing calendars, travel arrangements, and confidential correspondence.
  • Coordinated internal and external meetings, including preparing agendas, briefing materials, and detailed minutes.
  • Organized and maintained digital and physical filing systems, ensuring easy access to marketing documents, reports, and contracts.
  • Acted as a liaison between the VP and internal departments, external partners, and stakeholders to ensure timely communication and project updates.

Education

Diploma of Aviation -

APG International Aviation Academy
Philippines
12-2010

Diploma of Office Management -

Al-Mu'tasim Ibn Saud
05.2001

Skills

  • Leadership & Team Management
  • Guest Relations & Hospitality
  • Crisis Management
  • Cross-Cultural Communication
  • VIP/First-Class Service Excellence
  • Adaptability in High-Pressure Environments
  • Report compilation
  • Marketing
  • Growth management
  • Quality control
  • Project management
  • Fundraising expertise

Languages

English
Arabic

Timeline

Executive Director

Digital Background
01.2016 - Current

Cabin Manager (Guest Director)

Saudi Airlines
10.2001 - Current

Secretary to the Vice President of Marketing

Saudi Airlines
01.2000 - 10.2001

Diploma of Aviation -

APG International Aviation Academy

Diploma of Office Management -

Al-Mu'tasim Ibn Saud