Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

WAKESHIA L. JEFFERSON

Summary

Conscientious leader, skilled in developing and strengthening relationships, connecting people, and promoting positive change. Familiar with creating positive and memorable experiences for individuals through events or informal interactions. Collaborative and eager to use skills to represent and promote organization in a professional and effective manner.

Overview

14
14
years of professional experience
1
1
Certification

Work History

TeleScribe/ Ambassador

Scribeamerica
05.2022 - Current
  • Work one-on-one with a clinician functioning as their remote personal assistant.
  • Lessen the clinician's burden of documentation and organizational responsibility.
  • Type at least 50 words per minute.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
  • Assisted team with operational policies and procedures to drive services.

Assistant

Blue Ridge Pregnancy Center
10.2018 - 04.2021
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • The primary role of this position was to provide peer counseling to clients at the Center.
  • As a Parenting Coach, I educated mothers and fathers to ensure they felt equipped and confident in their ability to parent their child.
  • Established community relationships and connections to increase and establish resources for my clients.
  • Assistance with data entry, scanning and client file upkeep.
  • Experience with the use of Microsoft programs and data base applications
  • Efficient client services skills.
  • Able to organize and perform work in cooperation with other staff members.
  • Self-motivated, dependable, responsible, multi-tasker who works well in a high demand office setting.

Unit Support Associate/CNA

Centra Health
06.2009 - 10.2018
  • Successful with building a rapport with the patients from various backgrounds.
  • Ability to manage as many as twelve patients during an 8- 12hr shift.
  • Maintained confidential patient information.
  • Highly detailed with following physician's and nurse's order.
  • Make patient follow up appointments.
  • Order stock supplies and surgical equipment for the unit.
  • Multitask between helping coworkers, care for patients, answering the phone, managing, and filing paperwork, etc.

Education

Associates Degree - General Studies

Central Virginia Community College
Lynchburg, VA
05.2023

Skills

  • Advising and Coaching
  • Emotional Support
  • Filing Experience
  • Verbal and Written Communication
  • Critical Thinking
  • Support Services
  • Customer Service
  • Clerical Support
  • Office Operations
  • Calendar Management

Certification

First Aid/CPR/AED Certification Microsoft Office proficiency

Additional Information

Volunteer Work

- Outreach Coordinator for Ramp Church International February 2012 – June2020

- Salvation Army (Lynchburg)

Timeline

TeleScribe/ Ambassador

Scribeamerica
05.2022 - Current

Assistant

Blue Ridge Pregnancy Center
10.2018 - 04.2021

Unit Support Associate/CNA

Centra Health
06.2009 - 10.2018

Associates Degree - General Studies

Central Virginia Community College

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WAKESHIA L. JEFFERSON