Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wakhim Martino

North Port,FLORIDA

Summary

Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

9
9
years of professional experience

Work History

Shift Manager

Leesar
Fort Myers, FL
01.2024 - Current
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Resolved conflicts between employees or customers in a professional manner.
  • Resolved conflicts between staff members in a professional manner.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Processed weekly payroll information using appropriate software applications.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.

Production Supervisor

PGT Industries
Venice, FLORIDA
06.2016 - 05.2022
  • Maintained accurate records of daily production activities.
  • Communicated effectively with other departments to ensure smooth workflow from start to finish.
  • Identified opportunities for process improvements through analysis of existing workflows.
  • Assisted with troubleshooting equipment malfunctions or operational problems as needed.
  • Trained new staff on production processes and procedures.
  • Created detailed reports outlining progress on various projects.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Ensured safety regulations were followed by all personnel in the production area.
  • Managed daily operations within budget constraints while meeting deadlines.
  • Provided feedback and guidance to personnel regarding their job performance and development plans.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
  • Analyzed production data to identify trends and areas for improvement.

Education

Managing As Coach

University of California ,Davis And Through Course
California
08-2024

Setting Expectation & Asseeing Performance

UCDAVIS
California
08-2024

Skills

  • Performance assessment
  • Employee training
  • Team building
  • Conflict resolution
  • Customer service
  • Process improvement
  • Shift checklists
  • Relationship building
  • Schedule management
  • Staff motivation
  • Mentoring and coaching
  • Staff development
  • Flexible schedule
  • Reporting and documenting
  • Operations management
  • Shift scheduling
  • Reliability
  • Adaptability
  • Budgeting and forecasting

Languages

English
Professional
French
Professional
haitian creole
Professional

Timeline

Shift Manager

Leesar
01.2024 - Current

Production Supervisor

PGT Industries
06.2016 - 05.2022

Managing As Coach

University of California ,Davis And Through Course

Setting Expectation & Asseeing Performance

UCDAVIS
Wakhim Martino
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