Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wakina Smith

Troy,NY

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

Overview

8
8
years of professional experience

Work History

Advocate Counselor (LTW Program)

Queens Community House
04.2020 - 09.2021
  • Establish a rapport with program participants, assist them in identifying their educational and career goals
  • Maintain a caseload of participants
  • Complete the individual services strategy with participants
  • Provide crisis intervention services
  • Conduct the Student Soft Skill Assessment
  • Monitor the academic progress of participants on assigned caseload
  • Assist participants in transferring to alternative schools as appropriate
  • Advocate for access needed participant services and care
  • Ensured that participants are attending classes and completing assignments.

Employment Specialist (SYEP)

Queens Community House
02.2020 - 04.2020
  • Supports Program Manager in developing new worksites, and maintaining existing worksite relationships
  • Oversee seasonal staff collecting DOH childcare documents, maintaining a secure and accurate filing system
  • Directly oversees outreach and enroll participants into the Summer Youth Employment Program
  • Supervise program staff and assist them in collecting all relevant paperwork from worksites and participants
  • Provides program staff with appropriate feedback/coaching regarding participant behavior
  • Establish and maintain working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for participants.

Job Developer (SYEP)

Police Athletic League
03.2019 - 07.2019
  • Create new partnerships with inquiring worksites
  • Develop relationships with worksites and participants prior to the participants start date
  • Assist with program enrollment, ensuring all documentation is current and accurate to DYCD regulations
  • Conduct multiple job placement fairs
  • Create spreadsheets to maintain accuracy for documents and paperwork.

Program Coordinator (SYEP)

Cypress Hills Local Development Corporation
04.2018 - 09.2018
  • Assist with program enrollment, ensuring all documentation is current and accurate to DYCD regulations
  • Assist with smooth operation of daily Worksite Discrepancies Ensure worksites are in compliance to program and SYEP requirements
  • Adhere to policies and procedures, maintaining a safe learning environment, prioritizing the safety of participants
  • Provide supervision to all program aides on site Create an environment of high expectations for participation and effort
  • Build positive relationships with participants, and provide an example for a positive role model for participants
  • Contribute to the creation of a cohesive and effective staff team
  • Demonstrate commitment to leadership development, community building, and community organizing as strategies for social change.

Office Manager (WLG Program) Work, Learn & Grow

Cypress Hills Local Development Corporation
08.2017 - 04.2018
  • Enrolled Participants into the City (YEPS) database
  • Entered and ensured all participants' hours were entered weekly during payroll
  • Approving and committing both weeks of work hours for participants
  • Create spreadsheets to maintain accuracy for documents and paperwork
  • Youth Advocate for the Youth Ages 14-21 Assisted with any issues or concerns that were addressed to WLG staff.

Office Manager/Quality Control Specialist (SYEP)

Cypress Hills Local Development Corporation
04.2014 - 08.2017
  • Enrolled Participants into the City (YEPS) database
  • Create spreadsheets to maintain accuracy for documents and paperwork
  • Updating spreadsheets with participants documents, program paperwork, work-site assessments and required documents
  • Youth Advocate for the Youth Ages 14-24 Conducting weekly assessments for participants
  • Supervised program aides to ensure all program requirements are being met by the agency.

Private Consultant

By the Numbers Consulting Corporation
03.2014 - 02.2015
  • Created monthly & quarterly reports to ensure accuracy High volume of incoming and outgoing phone calls
  • Created spreadsheets with clients information for business purposes
  • Data mining which entailed researching newspaper articles
  • Resume collection for potential clients.

Program Aide

Cypress Hills Local Development Corporation
11.2013 - 06.2014
  • Schedule appointments for participants
  • Heavy filing of all program documents and required paperwork
  • Respond to phone inquiries regarding the program or any general questions
  • Create spreadsheets to maintain schedule for HSE classes
  • Create program flyers to distribute for recruitment.

Education

Associate in Business Administration -

St John's University
05.2016

Skills

  • Policy Development
  • Training Delivery
  • Document Filing
  • Legal Research
  • Mentorship
  • Document Review
  • Networking abilities

Timeline

Advocate Counselor (LTW Program)

Queens Community House
04.2020 - 09.2021

Employment Specialist (SYEP)

Queens Community House
02.2020 - 04.2020

Job Developer (SYEP)

Police Athletic League
03.2019 - 07.2019

Program Coordinator (SYEP)

Cypress Hills Local Development Corporation
04.2018 - 09.2018

Office Manager (WLG Program) Work, Learn & Grow

Cypress Hills Local Development Corporation
08.2017 - 04.2018

Office Manager/Quality Control Specialist (SYEP)

Cypress Hills Local Development Corporation
04.2014 - 08.2017

Private Consultant

By the Numbers Consulting Corporation
03.2014 - 02.2015

Program Aide

Cypress Hills Local Development Corporation
11.2013 - 06.2014

Associate in Business Administration -

St John's University

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