Summary
Overview
Work History
Education
Skills
Timeline
Generic

Waldemar Galinski

Countryside ,IL

Summary

Dynamic Dispatcher with proven expertise at LIV Transportation, adept at optimizing delivery routes and enhancing customer satisfaction. Skilled in data analysis and problem-solving, I successfully implemented feedback mechanisms that improved driver performance and reduced incident reports. Committed to fostering strong relationships and maintaining high operational standards in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Dispatcher

LIV Transportation
10.2024 - 10.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Dispatcher

KLC Brokerage
04.2022 - 10.2024
  • Trained new dispatch staff on systems and protocols to ensure consistency in operations.
  • Implemented feedback mechanisms to improve driver performance and reduce incident reports.
  • Analyzed shipment data to identify trends, contributing to proactive problem-solving initiatives.
  • Led team meetings to discuss operational challenges, fostering a collaborative environment for solutions.

Dispatcher

Art Logistics
07.2021 - 04.2022
  • Coordinated transportation schedules to optimize delivery routes and reduce delays.
  • Monitored real-time shipments using advanced logistics software for improved tracking accuracy.
  • Communicated effectively with drivers to ensure compliance with safety regulations and operational standards.
  • Developed streamlined dispatch processes resulting in enhanced workflow efficiency across the team.

Passenger Van Driver

United Airlines
04.2019 - 06.2021
  • Maintained vehicle cleanliness and performed routine safety inspections.
  • Provided exceptional customer service, addressing passenger inquiries and concerns.
  • Coordinated with airport staff to facilitate efficient passenger boarding processes.
  • Assisted in training new drivers on company policies and safety protocols.
  • Monitored traffic conditions to optimize route planning for prompt arrivals.
  • Implemented feedback mechanisms to enhance passenger experience and satisfaction.
  • Developed operational procedures that improved efficiency in daily routes and schedules.
  • Accurately recorded trip logs and maintained documentation of mileage, fuel usage, and maintenance performed on the van.
  • Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
  • Improved route efficiency by analyzing travel patterns and suggesting adjustments where necessary.
  • Participated in ongoing training and professional development opportunities to stay current on industry best practices and ensure continued excellence in driving performance.
  • Managed unexpected road closures or detours proactively by finding alternate routes that minimized disruption for passengers.
  • Contributed to increased rider retention rates by consistently providing friendly and reliable service.
  • Safely transported passengers between designated locations while adhering to traffic laws and regulations.
  • Performed pre-trip inspections to ensure vehicle safety and readiness for daily routes.
  • Assisted in training new drivers on company policies, safety procedures, and route expectations.

Manager

Ark Glass of Chicago
01.2012 - 02.2019
  • Oversaw daily operations to ensure efficient workflow and resource allocation.
  • Developed training programs to enhance staff skills and improve productivity.
  • Implemented process improvements that streamlined production methods and reduced waste.
  • Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
  • Managed and motivated employees to be productive and engaged in work.
  • Led strategic planning sessions to establish long-term goals and operational strategies.
  • Mentored junior managers in leadership best practices and conflict resolution techniques.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.

Selling Manager

Stone Tech Inc,
04.2005 - 05.2012
  • Led sales team to achieve quarterly targets through strategic planning and execution.
  • Developed and implemented training programs for new sales representatives, enhancing product knowledge and customer engagement.
  • Analyzed market trends to identify growth opportunities, refining sales strategies accordingly.
  • Fostered relationships with key clients, resulting in increased customer loyalty and retention rates.
  • Managed inventory systems to ensure optimal stock levels and minimize overhead costs.

Education

Bachelor of Arts - Conservation of Stone

ASP
Krakow POLAND
06-1986

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Schedule coordination
  • Customer relationship management
  • Customer relations
  • Problem-solving
  • Stress tolerance

Timeline

Dispatcher

LIV Transportation
10.2024 - 10.2025

Dispatcher

KLC Brokerage
04.2022 - 10.2024

Dispatcher

Art Logistics
07.2021 - 04.2022

Passenger Van Driver

United Airlines
04.2019 - 06.2021

Manager

Ark Glass of Chicago
01.2012 - 02.2019

Selling Manager

Stone Tech Inc,
04.2005 - 05.2012

Bachelor of Arts - Conservation of Stone

ASP
Waldemar Galinski