Summary
Overview
Work History
Education
Skills
Timeline
Generic

Waldermar Ortiz-Vazquez

Atlanta

Summary

Dynamic, results-oriented executive with 16+ years of success driving performance across complex healthcare operations. Trusted to lead multi-state teams and have full P&L accountability for portfolios exceeding $600 million. Known for turning strategy into execution — delivering top-line growth, operational excellence, and breakthrough improvements in patient care delivery. A proven architect of high-performing cultures and cross-functional alignment, with deep experience in change leadership, talent development, and customer-centric innovation. Bilingual in Spanish, and fluent in navigating diverse markets, building strategic partnerships, and steering enterprise-wide initiatives from concept to impact.

Overview

19
19
years of professional experience

Work History

VICE PRESIDENT, HEAD OF SERVICE - EAST ZONE

Siemens Healthineers
Atlanta
04.2023 - Current
  • Directed full P&L management for approximately $600 million healthcare business across multiple regions, overseeing 500 FTEs, including four Market Vice Presidents and seven Customer Service Managers.
  • Achieved 15% revenue growth and 12% profitability improvement through strategic initiatives and enhanced customer experience.
  • Negotiated Collective Bargaining Agreements to align organizational objectives with labor teams.
  • Nominated and selected for Senior Healthineers Potential (SHP) due to recognized leadership capabilities.

VICE PRESIDENT - HTM & SUPPLIER MANAGEMENT

Sodexo
Atlanta
02.2022 - 04.2023
  • Oversaw healthcare technology and supplier management for North America, managing $350M P&L and 400 FTEs across multiple facilities.
  • Implemented best practices and labor management improvements, achieving 10% profitability increase and 18% overtime reduction.
  • Drove new business development strategies, generating $20M in new deals and expanding existing operations.

VICE PRESIDENT - LIFECYCLE SERVICES AMERICAS

Fortna (Automation & Robotics Consultancy)
Atlanta
04.2021 - 02.2022
  • Directed global service engineering and sales team, establishing comprehensive organizational structures and processes.
  • Executed targeted strategies and actions to drive market trends and enhance performance.
  • Launched global lifecycle engineering strategy, introducing go-to-market offerings and pricing models.
  • Identified new revenue streams at targeted client sites, achieving over $3.5M in first quarter.
  • Developed best-in-class value proposition to strengthen client support baseline service levels.
  • Aligned organization with an international vision, ensuring continuity of service and sales operations.
  • Engineered 24/7 technical client phone support to enhance customer satisfaction and responsiveness.

DIRECTOR OF SERVICE

GE Healthcare
Colorado Springs
09.2019 - 04.2021
  • Managed a $55M healthcare services business, leading a team of 40+ direct reports to deliver top-tier customer service and grow the business across 1,700 equipment sites and 75 customer accounts
  • Delivered 60% reduction in overtime and improved profit margins through continuous process improvements and resource optimization.

SENIOR DIRECTOR GLOBAL SUPPLY CHAIN (ROTATION)

GE Healthcare
Waukesha
08.2018 - 09.2019
  • Led a global team responsible for a $175M supply chain budget, improving service quality (90% field yield) and on-time installation rates (80%) through strategic planning and process optimization
  • Reduced costs by $30M through effective cost-saving initiatives and aligned cross-functional teams to ensure timely delivery of projects.

SENIOR DIRECTOR PROJECT MANAGEMENT (ROTATION)

GE Healthcare
Waukesha
05.2017 - 08.2018
  • Reported to SVP of Supply Chain Quality, driving project execution and global KPI process improvements
  • Improved on-time delivery from 63% to 75% and installation from 45% to 65%
  • Achieved over $56M in cost reductions through strategic initiatives across seven global regions, enhancing customer satisfaction
  • Reduced project costs by 15% and lead times by ~20 days through cross-functional collaboration.

SENIOR DIRECTOR STRATEGY (ROTATION)

GE Healthcare
Waukesha
09.2014 - 04.2016
  • Led a 30-member global team managing a $350M project portfolio, driving service continuation and enhancements
  • Achieved $30M in cost savings through implementation of efficiency initiatives
  • Managed a $130M portfolio with 10% productivity improvement on install and other direct selling costs (ODSC)
  • Led senior leadership reviews and strategic project proposals, delivering key results for executive management.

AMBASSADOR/CONSULATE PRIVATE CONTRACTOR

Triple Canopy
Erbil & Baghdad
01.2012 - 09.2014
  • Executed executive protection strategies for high-profile individuals.
    Managed asset portfolios to maximize returns and minimize risks.
    Negotiated contracts to secure favorable terms and conditions.

SERGEANT

United States Marine Corps
Okinawa
01.2006 - 01.2010
  • Executed global deployment encompassing combat tours in Iraq and Afghanistan

Education

MASTER OF BUSINESS ADMINISTRATION (M.B.A.) -

Xavier University
Cincinnati, OH
05.2016

BACHELOR OF SCIENCE (B.S.) -

Colorado Technical University
Colorado Springs, CO

Skills

  • Team Leadership
  • Business growth and marketing strategies
  • Customer and employee rapport
  • Profit Objectives
  • Process Improvement
  • Operations Management

Timeline

VICE PRESIDENT, HEAD OF SERVICE - EAST ZONE

Siemens Healthineers
04.2023 - Current

VICE PRESIDENT - HTM & SUPPLIER MANAGEMENT

Sodexo
02.2022 - 04.2023

VICE PRESIDENT - LIFECYCLE SERVICES AMERICAS

Fortna (Automation & Robotics Consultancy)
04.2021 - 02.2022

DIRECTOR OF SERVICE

GE Healthcare
09.2019 - 04.2021

SENIOR DIRECTOR GLOBAL SUPPLY CHAIN (ROTATION)

GE Healthcare
08.2018 - 09.2019

SENIOR DIRECTOR PROJECT MANAGEMENT (ROTATION)

GE Healthcare
05.2017 - 08.2018

SENIOR DIRECTOR STRATEGY (ROTATION)

GE Healthcare
09.2014 - 04.2016

AMBASSADOR/CONSULATE PRIVATE CONTRACTOR

Triple Canopy
01.2012 - 09.2014

SERGEANT

United States Marine Corps
01.2006 - 01.2010

MASTER OF BUSINESS ADMINISTRATION (M.B.A.) -

Xavier University

BACHELOR OF SCIENCE (B.S.) -

Colorado Technical University

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