Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Waldimir Nelson

Brockton,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Chimney Technician

Ultimate Chimney Sweep
Bellingham, MA
10.2018 - Current
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Used equipment and power tools safely to avoid accidents and job site mishaps.
  • Perform routine maintenance services such as cleaning glass doors on wood stoves.
  • Provide customers with recommendations for maintenance and safety procedures related to their fireplace or stove system.
  • Install prefabricated metal liners within existing masonry structures when necessary.
  • Conduct repairs on chimney liners, crowns, fireplaces, and other structures associated with the chimney.
  • Ensure all work is done according to manufacturer's instructions and industry standards.
  • Erect scaffolding around the outside of buildings for access to upper levels of chimneys.
  • Check for combustible deposits such as soot or creosote build-up in order to minimize risk of fire hazards.
  • Assess condition of existing brickwork before applying waterproof coatings or sealants.
  • Caulk gaps between flashing pieces at roof line where chimney meets house structure.
  • Perform detailed inspections of chimneys and flues to identify any structural damage or blockages.
  • Install caps, dampers, and spark arrestors to prevent drafts and reduce creosote buildup in the chimney.
  • Clean out debris from inside of chimneys using brushes, vacuums, and other specialized tools.
  • Remove blockages in flue pipes caused by birds nests or other foreign objects.
  • Seal up old unused flues with concrete patching material to prevent air infiltration.
  • Advise customers on best methods for preventing water leakage into the home from rain or snow entering through the chimney opening.
  • Kept business entrances clean, tidy and professional in appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Followed company uniform, performance and security policies with every job.
  • Completed routine maintenance checks, notifying management of needed repairs.

Manager

Domino's Pizza
Brockton, MA
05.1999 - 09.2018
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Entered time and attendance logs in preparation for payroll.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Maintained adequate staffing to meet objectives within budget.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

New England Baptist Academy
West Bridgewater, MA
06-2003

Skills

  • Waterproofing Techniques
  • Safety Awareness
  • Code Compliance
  • Leak Detection
  • Power Equipment Operation
  • Damage Prevention
  • Team Building
  • Relationship Building
  • Adaptability
  • New Employee Training
  • Adaptability and Flexibility
  • Excellent Communication
  • Reliability
  • Interpersonal Skills
  • Time Management
  • Attention to Detail
  • Heavy Lifting
  • Professional Demeanor
  • Physical Stamina
  • Decision-Making
  • Teamwork and Collaboration
  • Active Listening
  • Facility Maintenance
  • Goal Setting
  • Continuous Improvement
  • OSHA Compliance
  • Strong Work Ethic
  • Written Communication
  • Conscientious and Detail-Oriented
  • Organizational Skills
  • Multitasking
  • Self Motivation
  • Checklists and Recordkeeping
  • Minor Repairs
  • Supply Inventory Management
  • Quality Control
  • Hand and Power Tool Operation

Languages

English
Professional
Haitian Creole
Limited

Timeline

Chimney Technician

Ultimate Chimney Sweep
10.2018 - Current

Manager

Domino's Pizza
05.1999 - 09.2018

High School Diploma -

New England Baptist Academy

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Waldimir Nelson