Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Waldir Bastos

San Diego,USA

Summary

Dynamic professional with extensive experience in customer service and safety procedures, notably at Sheraton Hotel La Jolla. Proven ability to enhance guest experiences through exceptional interpersonal skills and effective emergency response. Recognized for optimizing travel routes and coordinating VIP services, ensuring satisfaction for high-profile clients.

Overview

31
31
years of professional experience

Work History

Chauffer-Commercial Driver

Rio Limousine
San Diego, USA
01.2005 - 06.2025
  • Provided recommendations on local attractions or restaurants upon request from customers.
  • Assisted in the loading and unloading of passenger luggage.
  • Ensured timely and safe transportation for executive clients across various locations.
  • Maintained vehicle cleanliness and operational efficiency through regular inspections.
  • Coordinated schedules with clients to optimize travel routes and minimize delays.

Bellman

Hyatt Islandia / Sheraton Marina
San Diego, USA
01.1998 - 01.2003
  • Assisted guests with luggage and transportation arrangements.
  • Provided information about hotel services and local attractions.
  • Delivered exceptional customer service to enhance guest experiences.

Guest Service Representative

Sheraton Hotel La Jolla
La Jolla, USA
01.1994 - 01.1998
  • Managed front desk operations and provided exceptional customer service at a luxury hotel.
  • Coordinated VIP guest services and organized special events for high-profile clients.
  • Handled reservations, inquiries, and requests in a professional and efficient manner.
  • Developed relationships with local vendors and suppliers to enhance guest experiences.

Education

HIGH SCHOOL -

Escola Joaquin Tavora
Niteroi, Rio De Janeiro
01.1988

Skills

  • Customer service
  • Safety procedures
  • Emergency response
  • Interpersonal skills

Languages

  • Portuguese, Native
  • English, Advanced
  • Spanish, Advanced

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual

Timeline

Chauffer-Commercial Driver

Rio Limousine
01.2005 - 06.2025

Bellman

Hyatt Islandia / Sheraton Marina
01.1998 - 01.2003

Guest Service Representative

Sheraton Hotel La Jolla
01.1994 - 01.1998

HIGH SCHOOL -

Escola Joaquin Tavora

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