Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oswaldo Guerrero Perez

Antioch,TN

Summary

Professional with solid experience in support roles, equipped to enhance operational efficiency and customer satisfaction. Skilled in troubleshooting, problem-solving, and providing exceptional service. Strong team player with focus on collaboration, adaptability, and achieving high-quality results. Known for reliability and effective communication in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Manager on Duty

AutoZone
06.2023 - 06.2024

In my role as a part-time manager, I contribute to the overall success of the store by handling critical operational tasks, including opening and closing procedures. I am also responsible for maintaining accurate records and completing administrative duties. A significant aspect of my role involves directly engaging with customers, providing assistance, answering questions, and ensuring a high standard of service. Additionally, I help guide employees by providing direction and support when needed. I have also taken on the responsibility of managing deliveries to surrounding locations, ensuring that stock is efficiently distributed to meet demand.

Support Associate

TopGolf
08.2024 - Current

I am responsible for ensuring a seamless guest dining experience by efficiently delivering meals to tables with accuracy and care. In addition to meal delivery, I prepare and serve a variety of beverages, including soda drinks, while maintaining high standards of presentation and quality. I also collaborate with kitchen and service staff to manage special requests and ensure timely service. My role includes maintaining a clean and organized workspace, assisting with setup and restocking of supplies, and supporting team operations to enhance overall guest satisfaction.

Grocery Clerk

Publix
02.2025 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Cook and Drive Thru

Culvers
11.2022 - 06.2023

In my role, I am responsible for preparing and cooking a variety of menu items, including burgers, fries, and other food items. I also take customer orders, ensuring accuracy and providing excellent service throughout the process. My tasks contribute to the overall efficiency of the kitchen and customer satisfaction.

Education

Certificate of Technical Studies - Auto Collision

Lincoln College of Technology
Nashville, TN
07-2025

High School Diploma -

Stall High School
North Charleston, SC
06-2024

Skills

  • Customer support
  • Customer service
  • Problem-solving skills
  • Attention to detail
  • Calm and professional under pressure

Languages

Spanish
Native or Bilingual

Timeline

Grocery Clerk

Publix
02.2025 - Current

Support Associate

TopGolf
08.2024 - Current

Manager on Duty

AutoZone
06.2023 - 06.2024

Cook and Drive Thru

Culvers
11.2022 - 06.2023

Certificate of Technical Studies - Auto Collision

Lincoln College of Technology

High School Diploma -

Stall High School
Oswaldo Guerrero Perez