WALDY PIERRE
New York
Summary
a good environment and work as a team to be more productive to the company and help the company to give better service
Customer service professional bringing extensive experience in automotive industryspecializing in client relations and service delivery. Proven ability to diagnose vehicle issues accurately and manage repair processes smoothly. Known for exceptional team collaboration and reliabilityadapting seamlessly to evolving customer needs and industry changes.
Overview
16
16
years of professional experience
Work History
Service Advisor
NISSAN OF THE BRONX
05.2024 - 08.2025
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Service Advisor
Toyota of Manhattan
04.2022 - 05.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Salesperson
Fordham Toyota bramautogroup.com
06.2018 - 02.2022
- SALESPERSON & SERVICE ADVISOR
- HELP THE CUSTOMER FIND THE BEST CAR
- SHOW THEM CAR'S FUNTION AND TEST DRIVE
- GO THRU THE CREDIT APPLICATION PROCESS
- PREPARE THE CAR FOR DELIVERY
- DELIVEY THE CAR TO CUSTOMER
Real estate agent
Leadspro realty
01.2016 - 01.2018
- Take pictures of the apartment posting on the web pre-qualify the customer show the apartment make all the paperwork needed for the application to fill out the application and send it.
- Make the people understand this apartment that I show them is the best one that is what they need and I’m there to help them
Salesperson
Royal prestige
01.2015 - 01.2016
- Going to customers house and talk about the product and sale the product make the customer understand that my product was the best one and my product going to help them to live better lives.
customer service
dish network
01.2010 - 01.2014
- Help customers with any issue
- The service and solve any inconvenient
- And keep customer in the company
Education
Marketing and business -
Utesa university
01.2010
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Service estimates
- Price quoting
- Service scheduling
- Repairs scheduling
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
NISSAN OF THE BRONX
05.2024 - 08.2025
Service Advisor
Toyota of Manhattan
04.2022 - 05.2024
Salesperson
Fordham Toyota bramautogroup.com
06.2018 - 02.2022
Real estate agent
Leadspro realty
01.2016 - 01.2018
Salesperson
Royal prestige
01.2015 - 01.2016
customer service
dish network
01.2010 - 01.2014
Marketing and business -
Utesa university
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