Electronic Technician
Retail Kings
06.2024 - Current
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
- Gained recognition for excellent troubleshooting skills, often called upon to resolve complex issues and restore systems to optimal functionality.
- Assisted engineers in designing custom solutions tailored specifically to clients'' needs, resulting in increased business opportunities from satisfied customers.
- Strengthened client relationships by providing exceptional customer service during onsite visits for equipment installations and repairs.
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Mentored new hires on company protocols, fostering a positive work environment conducive to skill development and growth opportunities.
- Recommended changes in circuitry or installation specifications to simplify assembly and maintenance.