Waleed Abughoush
Chicago,IL
Overview
12
12
years of professional experience
Work History
Manger/Sales Manager
Tonys Mattresses & More
Chicago, IL
01.2021 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
- Completed sales transactions quickly and accurately while ensuring customer satisfaction.
- Maintained cleanliness of the showroom by dusting and polishing furniture items.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
Owner/Restaurant Manager
Seafood Junction
Chicago, IL
03.2020 - 10.2023
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
Valet
Five Star Valet
Chicago, IL
09.2018 - 12.2019
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
Physical Therapy Aide
Athletico
Des Plaines, IL
01.2018 - 08.2019
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
- Provided massage therapy to patients under the supervision of a licensed physical therapist.
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Educated patients on how to properly perform home exercises as instructed by the physical therapist.
- Helped maintain a safe environment for both staff members and patients by following infection control policies.
- Monitored equipment use and overall safety of patients.
Salesperson/manager
Tonys Furniture
Chicago, IL
02.2013 - 12.2017
- Greeted customers and provided product information.
- Assisted in the selection of merchandise based on customer needs and preferences.
- Provided excellent customer service through personal interactions with shoppers as well as over the phone.
- Demonstrated knowledge of store products and services to answer customer inquiries.
- Operated cash registers to process payments from customers.
Education
Bachelor of Science - Psychology
University of Illinois At Chicago
Chicago, IL12-2019
Skills
- Bilingual in English and Arabic
- Exceptional multi-tasker
- Patient
- Customer Service
- Office Management
- Organizing and Categorizing
- Prioritizing Work
- Work great with Team
- Experience with microsoft word, excel, and powerpoint
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Manger/Sales Manager
Tonys Mattresses & More
01.2021 - Current
Owner/Restaurant Manager
Seafood Junction
03.2020 - 10.2023
Valet
Five Star Valet
09.2018 - 12.2019
Physical Therapy Aide
Athletico
01.2018 - 08.2019
Salesperson/manager
Tonys Furniture
02.2013 - 12.2017
Bachelor of Science - Psychology
University of Illinois At Chicago
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