Waleed Farid
Falls Church,VA
Overview
5
5
years of professional experience
Work History
Media Coordinator
National Academy of Sciences
04.2022 - Current
- News-release distribution of 3,000 to 5,000 articles, 500 to 700 highlighted articles, to over 9,000 reporters annually.
- Special Feature article curation and publication.
- Manage and schedule press articles preceding publication dates.
- Secure image permissions via author outreach.
- Assignment of press article summaries to science writers.
- Primary point of contact for press-related inquiries.
- Developed custom tracking solutions to monitor press release coverage accurately and make data-driven decisions for optimization purposes.
- Demonstrated adaptability by managing shifting priorities and tight deadlines while maintaining a high level of organization and attention to detail.
- Supported sales efforts by collaborating with the marketing team on integrated campaigns that aligned messaging across multiple platforms.
- Participated in weekly meetings with cross-functional teams to discuss campaign progress, challenges, and opportunities for improvement.
- Identified opportunities for process improvement, implementing changes that led to significant news exposure.
Program Specialist
Randstad
08.2021 - 04.2022
- Specialized in patient benefit and eligibility verification for the Labcorp Drug Development Team.
- Investigated patient coverage and prior authorization requirements to ensure approval of medical procedures.
- Utilized patient record database to probe for coverage inconsistencies.
- Coordinated with provider requests via online portal.
- Produced documentation of payer reported benefits.
- Relayed accurate coverage results to requestors via fax.
- Maintained professional call center etiquette.
Benefit Specialist
TTEC
11.2020 - 08.2021
- Health insurance assistance to 300+ Blue Cross Blue Shield members per week
- Evaluated claims for discrepancies and make adjustments accordingly
- Adapted to constant protocol changes
- Maintained accurate records of all employee benefits transactions, ensuring compliance with federal regulations.
- Resolved complex benefits-related issues promptly, maintaining strong relationships with both employees and vendors.
- Reduced company costs by conducting thorough benefits audits and identifying areas of improvement.
Instructor
Kaizen MMA/Enshin Learning Center
01.2020 - 11.2020
- Boosted student performance by providing individualized support and targeted feedback.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Improved student performance by defining clear goals and communicating performance metrics.
Education
Bachelor of Science - Communications
Western Governors University
Salt Lake City, UT12.2025
Skills
- User-Centric Technical Writing
- Media Outreach
- Project management
- Community engagement
- Workflow optimization
- Multimedia editing
- Time management
- Problem-solving
- News release distribution
- Python
- HTML and XML
Timeline
Media Coordinator
National Academy of Sciences
04.2022 - Current
Program Specialist
Randstad
08.2021 - 04.2022
Benefit Specialist
TTEC
11.2020 - 08.2021
Instructor
Kaizen MMA/Enshin Learning Center
01.2020 - 11.2020
Bachelor of Science - Communications
Western Governors University
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