Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Waleed Saleh

Dallas,Texas

Summary

Proactive department supervisor dedicated to enhancing store operations and fostering employee and customer satisfaction. Skilled in motivating teams and effectively communicating with exceptional reasoning abilities. Proficient in managing diverse personalities and consistently providing unwavering support to colleagues. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Department Supervisor

Home Depot
09.2024 - Current
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 6 employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Promoted culture focused on encouraging staff to develop skills and abilities.
  • Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
  • Wrote out weekly schedules to maintain coverage levels for expected demands.


  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.


  • Optimized scheduling processes to ensure adequate staffing levels while minimizing overtime costs.
  • Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.

Property Manager

CubeSmart
06.2023 - 08.2024
  • Prioritised and planned work activities daily and weekly
  • Collaborated with the regional manager on leasing and community performance improvement initiatives
  • Continuously built and maintained strong interpersonal relationships to foster community connections and drive optimal property performance and growth
  • Ensured rent roll data integrity and maintained lease and community digital records and files
  • Managed the community lease expiration board
  • Reviewed and submitted delinquency reports to the regional manager
  • Maintained in depth knowledge and understanding of economic factors affecting occupancy and leasing to recommend impactful pricing adjustments
  • Monitored and ensured full compliance with all applicable federal and state agency housing requirements and regulations
  • Addressed tenant complaints, concerns, and requests appropriately
  • Ensured deposits, rental payments, and all other charges are collected in a timely manner
  • Reviewed applications, prepared and typed leases and completed all necessary paperwork via Bluemoon
  • Ensured that the apartment was ready for the resident to move in on the move in-date
  • Maintained the community's appearance and ensured necessary maintenance was completed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Optimized property management software usage, enhancing operational efficiency.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Communicated effectively with owners, residents, and on-site associates.

Assistant Manager

GoodLife Fitness
03.2021 - 05.2023
  • Facilitated the onboarding process for new team members, ensuring a smooth transition into their roles
  • Conducted comprehensive training sessions to equip employees with the necessary knowledge and skills to assist new and current members in achieving their health and fitness goals
  • Implemented ongoing development programs to enhance the team's expertise and keep them updated on the latest industry trends and best practices
  • Provided regular coaching and feedback to team members to support their professional growth and optimise performance
  • Educated the team on effective sales techniques and strategies to drive new membership acquisitions, resulting in increased revenue for the company
  • Monitored sales performance metrics and provided guidance to team members to meet and exceed sales targets
  • Assisted the General Manager in the day-to-day oversight and management of the club, ensuring smooth operations and exceptional customer service
  • Collaborated with the General Manager to develop and implement operational policies and procedures to optimise efficiency and maintain a high standard of service
  • Acted as a point of contact for escalated member inquiries or concerns, promptly addressing issues and resolving conflicts to ensure customer satisfaction.

Education

Bachelors in Business Management, Accounting, Marketing, Innovation and Teamwork, Operation Management, Financial Management, Social Media and Content Management, App Data Analytics, Property Management -

Dalhousie University
Halifax, NS
05.2023

Skills

  • Positive Attitude
  • Strong Communication Skills
  • Fast learner and ability to adapt
  • Excellent selling skills
  • Strong leader skills
  • Sales and Negotiation
  • Relationship Building
  • Empathetic Communication
  • Staff Training
  • Team Leadership

Customer Service

Problem Resolution

Workplace Safety

Problem-Solving

Customer Relations

Time Management

Leadership skills

Staff Supervision

Inventory Management

Interactive communication skills

POS systems operations

Workflow Optimization

Performance Improvement

Policy Enforcement

Team Supervision

Customer Engagement

Coaching and Mentoring

Staff Management

Operations

Product restocking

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Department Supervisor

Home Depot
09.2024 - Current

Property Manager

CubeSmart
06.2023 - 08.2024

Assistant Manager

GoodLife Fitness
03.2021 - 05.2023

Bachelors in Business Management, Accounting, Marketing, Innovation and Teamwork, Operation Management, Financial Management, Social Media and Content Management, App Data Analytics, Property Management -

Dalhousie University

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Waleed Saleh