Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Waleska Iacono Gonzalez

94934 Colnago Ct, Fernandina Beach

Summary

I am a strong team player and can be relied on to work well with others. I am an excellent communicator with great attention to detail. Very goal-oriented, decisive and with the ability to take on any challenge.

Fluent in Spanish and Portuguese.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Hilton Grand Vacations
11.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.

BEAUTY ADVISOR

SEPHORA
09.2023 - 10.2024
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Maintained counter and display areas for cleanliness and organization.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Processed payments, entering sales in register for prompt customer service.

BILINGUAL TRANSLATOR

SUNRUN SOLAR
10.2022 - 11.2023
  • Translated/explained the operation and design of solar systems to Spanish and Portuguese customers.
  • Designed custom solar systems.
  • Helped existing customers with their system concerns.

BABYSITTER

Kiddie Academy of Longwood
02.2021 - 09.2022
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Planned fun outings and educational activities to keep children entertained.

SCHEDULE COORDINATOR

CRYSTAL MAID CLEANING
04.2019 - 02.2021
  • Maintained accurate records and handled client payments.
  • Flagged potential issues by monitoring timelines.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

FACULTY OF DENTISTRY -

Central University of Venezuela
05.2018

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Experience in managing budgets and handling financial documents

LANGUAGES

Spanish | Native
English | Advanced
Portuguese | Advanced

Timeline

Front Desk Receptionist

Hilton Grand Vacations
11.2024 - Current

BEAUTY ADVISOR

SEPHORA
09.2023 - 10.2024

BILINGUAL TRANSLATOR

SUNRUN SOLAR
10.2022 - 11.2023

BABYSITTER

Kiddie Academy of Longwood
02.2021 - 09.2022

SCHEDULE COORDINATOR

CRYSTAL MAID CLEANING
04.2019 - 02.2021

FACULTY OF DENTISTRY -

Central University of Venezuela

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