Waleska Moran
McRae,GA
Summary
To find employment with a company which offer job stability and professionals growth. I want to succeed in a stimulating and challenging environment, building the success of the company while i experience advancement opportunities. I want to excel in this field with a hard work, perseverance and dedication.
Overview
18
18
years of professional experience
Work History
Correction Counselor
CoreCivic
03.2008 - 05.2012
My job duties included assisting inmates with daily living requirements, advising them on education and work goals, approving telephone and visitation list, supervising inmates and officers in my area, and providing assistance to fellow co-workers.
Schedule Coordinator Assistance
Core Civic
06.2008 - 08.2012
- Coordinated scheduling for staff, ensuring optimal coverage across multiple departments.
- Streamlined communication between teams to enhance operational efficiency and responsiveness.
- Managed appointment logistics, balancing priorities to meet organizational objectives effectively.
- Developed and maintained scheduling systems, improving accuracy and reducing conflicts.
- Implemented process improvements that enhanced workflow and reduced turnaround times for requests.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
- Collaborated with department managers to resolve scheduling conflicts and ensure smooth operations.
- Organized company-wide events such as conferences, workshops, and training sessions by coordinating schedules, venues, and resources efficiently.
- Anticipated future scheduling needs based on company growth projections, ensuring adequate staffing levels were maintained at all times.
- Provided support during periods of high demand by stepping in as needed to cover shifts or manage urgent tasks effectively.
- Maintained accurate records of employee vacation time, personal days, and sick leave to ensure proper coverage at all times.
- Conducted regular audits of employee timesheets for accuracy and compliance with company policies.
- Evaluated current scheduling processes, identifying areas of improvement to increase overall efficiency.
Teller
Merchant & citizen bank
06.2012 - 07.2013
- Established new customer accounts including checking, savings, lines of credit and loans.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Processed cash withdrawals.
- Trained employees on cash drawer operation.
- Adhered to [bank name] security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Examined checks for identification and endorsement.
- Reported daily averages and shortages to the operations department.
- Maintained confidentiality of bank records and client information.
- Directed specific questions to appropriate branch personnel.
- Delivered prompt, accurate and excellent customer service.
Assitant Manager
Fred's Store Inc.
02.2015 - 05.2018
Manage the day operations in the absence of the store manager, coordinate work schedules for cashiers, verify and manage inventory, make the daily deposit, have the register draw and the save balance, and assist costumers.
GED Instructor
Core Civic
04.2019 - 12.2022
- Developed individualized lesson plans to enhance student learning and engagement.
- Implemented assessment techniques to evaluate student progress and adapt instruction accordingly.
- Facilitated classroom discussions, promoting critical thinking and collaborative learning among students.
- Mentored new instructors, providing guidance on curriculum delivery and classroom management strategies.
- Designed training materials and workshops for staff development, enhancing teaching methodologies within the program.
- Promoted self-directed learning by guiding students in setting achievable goals and monitoring their own progress towards GED completion.
- Conducted one-on-one tutoring sessions for struggling learners, addressing individual challenges while boosting confidence levels.
- Evaluated student progress regularly through assessments, providing timely feedback for improvement and success on the GED exam.
Inmate Transport
GDC
12.2022 - Current
- Facilitated inmate transport to court appearances, ensuring timely arrival and adherence to proper safety protocols.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
- Facilitated inmate transport to court appearances, medical appointments, and other required destinations securely.
- Enhanced passenger satisfaction by providing safe and timely transportation services for long-distance trips.
Education
High School Diploma -
Ines Maria Mendoza
Cabo Rojo, Puerto Rico05.1999
Skills
Inmate transport
Languages
Spanish
Full Professional
Timeline
Inmate Transport
GDC
12.2022 - Current
GED Instructor
Core Civic
04.2019 - 12.2022
Assitant Manager
Fred's Store Inc.
02.2015 - 05.2018
Teller
Merchant & citizen bank
06.2012 - 07.2013
Schedule Coordinator Assistance
Core Civic
06.2008 - 08.2012
Correction Counselor
CoreCivic
03.2008 - 05.2012
High School Diploma -
Ines Maria Mendoza