Walglais Plancher
Orlando,FL
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
17
17
years of professional experience
Work History
Human Resources Assistant
NEW VISION MULTI SERVICES STAR REALTY
04.2023 - 03.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
A & ASSOCIATES
SECURITY SERVICES
12.2021 - 05.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
Assistant Manager
PHARMACIE DE POLYCLINIC 48
03.2016 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Logistics Assistant
MAST
03.2007 - 01.2020
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
Education
DIPLOME - HOME INSPECTION
GOLD COAST SCHOOL
Orlando, FL11.2023
Bachelor of Science - Business Management
UNIVERSITE DE PORT AU PRINCE
HAITI09.2007
Skills
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
- Employee Relations
- Microsoft Office and Docusign
Languages
English
Professional Working
Timeline
Human Resources Assistant
NEW VISION MULTI SERVICES STAR REALTY
04.2023 - 03.2024
A & ASSOCIATES
SECURITY SERVICES
12.2021 - 05.2022
Assistant Manager
PHARMACIE DE POLYCLINIC 48
03.2016 - 04.2021
Logistics Assistant
MAST
03.2007 - 01.2020
DIPLOME - HOME INSPECTION
GOLD COAST SCHOOL
Bachelor of Science - Business Management
UNIVERSITE DE PORT AU PRINCE
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