Walid Khalaf
Total Wireless
Chesterfield
3
Languages
1
Certification
11
years of professional experience
Experienced and state licensed collision repair and automotive refinishing professional with a strong eye for detail, hands-on repair skills, and a commitment to quality vehicle restoration. Business owner with experience in various demographics and multiple wireless phone companies with a focus on delivering wireless solutions to all types of people for all types of problems.
Work History
Business Owner
3 Months- Managed daily store operations for prepaid wireless sales and customer support.
- Processed device activations, account changes, and service inquiries accurately.
- Resolved customer billing and service issues with clear, professional communication.
- Maintained inventory, stocking, and merchandising standards for phones and accessories.
Collision Repair Technician
4 Months- Repaired and replaced damaged body panels, structural components, and trim for safe vehicle restoration.
- Performed welding, dent repair, and metal finishing to restore panels to pre-loss condition.
- Painted Vehicles and Panels
- Aligned frames and unibody structures using frame racks, measuring systems, and pulling equipment.
- Inspected collision damage and identified repair requirements using manufacturer specifications and shop procedures.
- Prepped surfaces for refinishing by sanding, masking, and applying primers and fillers.
Business Owner
4 Years 9 Months- Coordinated promotional offers and product placement to improve customer engagement.
- Monitored sales floor performance and supported team adherence to policies.
- Trained staff on POS procedures, device setup, and wireless service options.
- Ensured compliance with operational procedures, cash handling, and store security protocols.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Phlebotomist
1 Year 1 Month- Performed venipuncture and capillary collection while maintaining patient identification and specimen integrity.
- Verified orders, labeled specimens, and documented collection details in electronic medical records.
- Followed infection control, safety, and isolation protocols during all patient interactions.
- Prepared collection equipment and maintained stocked draw stations for efficient workflow.
Education
Collision Automotive Repair Certificate
Automotive Paint And Refinish Certificate
High School Diploma
Skills
Auto body repair
Automotive Refinishing
Customer Service
Customer Relations
Inventory management
Team collaboration and leadership
Attention to detail
Driven and determined
Timely
Certification
State of Michigan License - Collision Repair
Oakland Community College Certification - Automotive Paint and Refinishing
Oakland Community College Certification - Automotive Collision Repair
Languages
English
Native or Bilingual
Arabic
Full Professional
Spanish
Full Professional
Timeline
Business Owner
Total Wireless
07.2026 - CurrentRead More
Collision Repair Technician
Bayview Collision Center
07.2025 - 11.2025Read More
Business Owner
Metro by T-Mobile
08.2019 - 05.2024Read More
Phlebotomist
Spring Valley Hospital
04.2016 - 05.2017Read More
Oakland Community College
Collision Automotive Repair Certificate
Read More
Oakland Community College
Automotive Paint And Refinish Certificate
Read More
Stevenson High School
High School Diploma
Read More