SAP SuccessFactors Performance Management and LMS Modules
Walid Saada
Head of Learning & Development
Doha,Qatar
Summary
Committed and driven professional with a successful track-record of learning and performance development within the oil and gas industry. Practiced at balancing people and task management to achieve optimal performance aligned to company objectives. Dedicated to achieving quality in all aspects of work in a multi-national environment of continuous improvement. Recognised consistently for performance excellence and contributions to success.
Overview
13
13
Certifications
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Head of Learning & Development
Nakilat
Doha, Qatar
09.2019 - Current
- Handled day-to-day running of Shipyard training department, ensuring high levels of productivity and progression.
- Identified Shipyard training and development requirements through outcomes of competency-based learning needs analysis, capability assessments and surveys.
- Prioritized training resources towards operational requirements and identified budget requirements based on outcomes of LNA process.
- Developed shipyard training plan and calendar to fulfill identified training requirements
- Worked collaboratively with Operations Team to identify performance gaps and opportunities for improvements across different sections and translated those into structured training programs to improve over all performance and drive business results.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees in non-operation departments and developed training courses to meet identified needs.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Selected and assigned instructors to conduct specific training programs.
- Managed all phases of Shipyard Performance Management Cycle (Planning, review and appraisal)
- Analyzed and published periodic internal reports on performance management processes and practices.
- Delivered wide variety of courses focused on performance management topics to ensure alignment of individual and departmental performance objectives to organizational corporate goals.
Learning & Development Specialist (Lead)
Nakilat
Doha, Qatar
08.2015 - 09.2019
- Developed and implemented annual training plans and associated training budgets
- Designed and implemented talent development programs for Qatari nationals to ensure a robust and sustainable pipeline of talent for the Company, including but not limited to sponsorships, scholarships, national developee program, and continuing education programs
- Designed and implemented a performance coaching framework for Company to ensure ongoing development of employees while ensuring that line managers, coaches, and mentors are continuously trained and mentored to gain the utmost benefits of the program.
- Created competency-based learning paths to promote individualized learning, and developed assessments for various types of training courses.
- Used SuccessFactors Learning Management System to track learners progress and performance.
- Contributed to the establishment and maintenance of effective performance management policies, processes, and systems for the Company.
- Ensured that Performance Improvement Plans are in place, well tracked and updated as necessary for all employees. Including Post holders, Graduate Developees and Trainees
- Created and implemented new training initiatives such as online modules, interactive software, assuring continuous training to employees to promote long-term excellence.
- Designed and administered 'assessment centers' to assess high potentials against Company’s leadership competencies and conducted subsequent feedback sessions to candidates on their performance.
- Supported the Career Development Planning process, and advised the appropriate development actions to be taken to develop Qatari Nationals towards senior roles, and ensured that CDP’s are in place for all Qatari Nationals
- Introduced NICE (Nakilat Internal Capability Enhancement Program) as the Company's 'Knowledge Sharing' platform.
- Managed all aspects of Marine Cadet Program to support Company’s Qatarisation initiatives in line with State of Qatar’s 2030 vision.
Senior Learning Advisor
Saudi Aramco - SPSP
Dammam, Saudi Arabia
09.2013 - 09.2015
- Assessed skill gaps for employees t and developed training courses to meet identified needs
- Delivered wide variety of courses focused on professional and personal development topics to increase productivity and employees engagement
- Participated in the development of competency framework for the company and advised best practices for incorporating the framework into HR functions and processes including recruitment, development , appraisals , succession planing and career development
- Implemented various learning methods company wide (e.g. coaching, job-shadowing, online training)
- Designed, developed and implemented Succession Planning framework identifying critical and key positions as well as potential successors to make sure the Company always has the right leaders in place.
- Monitored training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary
Training & Development Specialist
Chevron
Wafra, Kuwait
05.2009 - 09.2013
- Conducted semi-annual and annual LNA for all JO departments to identify performance gaps and best learning interventions to improve performance. Tools used included interviews, performance appraisals, testimonies, and group questionnaires.
- Designed and delivered instructor-led learning programs to meet the instructional goals identified in the Analysis phase. This included:
• Identifying and recording learning objectives and desired outcomes of the training program in accordance with business needs and organizational strategic objectives
• Preparing training manuals, pre-assignments, handouts, activities, icebreakers, PPT slides and course assessments.
• Adjusting delivery methods to accommodate different learning styles (this was preceded by conducting VARK questionnaire to identify participants' learning styles.)
• Developing and administering post-training assessments to evaluate the effectiveness of training programs
NVQ Assessor (Assessing Competence in Workplace)
Chevron
Wafra, Kuwait
05.2008 - 05.2009
- Visited learners in the workplace and assessed them as part of their NVQ qualifications to ensure the successful outcome for the NVQ in line with job requirements and targets
- Prepared, agreed, and reviewed assessment plans with each candidate. Create learner portfolios to agreed target standards and ensure they are submitted on time.
- Visited candidates at least once per month within the workplace to provide support, prepare action plans, undertake assessments, and provide feedback on performance.
- Advised and supported learners in the selection of units to be assessed and to complete an Individual Learning and Assessment plan.
- Assessed the competence of learners in the workplace and liaised with concerned supervisors
- Liaised with the Internal Quality Assurer (IQA), to claim unit and full achievement.
Instructional Designer
Ministry of Defence - Air Force Institute
Kuwait, Kuwait
01.2007 - 04.2008
- Designed course materials and supported implementation.
- Designed, developed and delivered specialized technical training programs on mechanics and electronics for military and police officers. This included:
- Writing the learning objectives of all lessons
- Creating course manuals, PowerPoint slides (with highly interactive graphics and illustrations) handouts, and quick reference sheets for each course
- Setting out a pacing schedule for each training program
- Preparing continuous and final assessments to evaluate effectiveness of the training programs - Headed a team of instructors to develop all ESP and EFL textbooks of all levels into interactive online content to promote self-learning.
- Designed and delivered highly customized first-line management and soft skills training programs to Police and Army apprentices.
Corporate Trainer
Kuwait Petroleum Corporation
Hawalli, Kuwait
02.2005 - 01.2007
- Conducted Skills assessment to KPC apprentices to identify training needs and agree individual development plans.
- Developed and delivered training courses to KPC trainees to meet the requirements of their development plans
- Developed engaging and entertaining presentations to maintain trainees' attention and improve impact of training.
- Monitored trainees progress and gave feedback to management on additional training requirements.
- Developed effective training manuals, modules and teaching aids.
- Maintained records on attendance and participation.
- Conducted evaluations and observed trainees' performance to identify areas of needed improvement.
Training Specialist
Partners for Competitive Egypt (PFCE)
Alexandria, Egypt
08.2001 - 06.2004
- Produced supplementary materials, including practice exams and exercises and interactive videos and converted older instructional materials from print to digital.
- Submitted weekly reports on training progress to MOE officials
- Conducted regular evaluations for training effectiveness and its impact on enhancement of classroom instruction.
- Tracked trainees and instructors leaves, attendance, scores and overall performance in databases.
Education
Bachelor of Arts - Education
Mansoura University
Mansoura, Egypt 09.1995 - 08.1999
Skills
Facilitation Skills
Performance Management
Talent Assessment and Development
Succession Planning
Management Skills
Program Development
Interpersonal Communication
Accomplishments
- State of Qatar Ministry of Energy and Industry Crystal Award for Supporting Training and Development & Qatarisation Initiatives for four years in a row: 2016, 2017 , 2018 and 2019
- Establishments of Talent Assessment and Development Center to support career development and succession planning across the Company and its Joint Ventures.
- Establishment and management of the Shipyard Training Center to address the Operational, HSE, Soft Skills and Leadership training and development needs of a workforce of more than 1500 employees.
Software
Adobe Captivate Authoring Tool
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CIPD Assoc. (Chartered Institute of Personnel and Development)
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Head of Learning & Development
Nakilat
09.2019 - Current
Learning & Development Specialist (Lead)
Nakilat
08.2015 - 09.2019
Senior Learning Advisor
Saudi Aramco - SPSP
09.2013 - 09.2015
Training & Development Specialist
Chevron
05.2009 - 09.2013
NVQ Assessor (Assessing Competence in Workplace)
Chevron
05.2008 - 05.2009
Instructional Designer
Ministry of Defence - Air Force Institute
01.2007 - 04.2008
Corporate Trainer
Kuwait Petroleum Corporation
02.2005 - 01.2007
Training Specialist
Partners for Competitive Egypt (PFCE)
08.2001 - 06.2004
Bachelor of Arts - Education
Mansoura University
09.1995 - 08.1999