Work History
Skills
Cover Letter
Accomplishments
Career Overview
Summary
Education
Work Availability
Affiliations
Work Preference
Timeline
Generic

Walker Mathieu

Waldorf,MD

Work History

VTC Technician

Intellidyne-llc
  • Building Conferences for Commanding General, Deputy Commanding General, Chief of Staff, and all their Area of Responsibility VTC sites and Commands
  • Participating in VTCs is necessary for QA/QC of the call and call quality
  • Scheduling VTCs and coordinating with participating sites to ensure all participants are connected and ready per conference start time
  • Coordinating with DISA and AT&T for satellite and ISDN or DVSG Video Conferences
  • Providing training and classes on equipment used in the office, specifically Polycom Bridge, VTC etc.

Skills

  • Windows Professional, XP, Vista, 7, 2010 and 2011
  • MGC Manager 100 and higher

Cover Letter

Dear Ma’am/Sir, I am writing to express my interest in the VTC Technician position at Delta Solutions and Strategies. With 7 years of experience in video conferencing technology, I am confident in my ability to contribute to your team’s success. Here are some key points that demonstrate my qualifications: Technical Expertise: As a VTC Technician at DHA, I successfully managed and maintained video conferencing equipment, ensuring seamless connectivity and optimal performance for virtual meetings and conferences. My troubleshooting skills allowed me to cooperate with cross-functional teams, resolving technical issues promptly and minimizing downtime. Quality Assurance and Training: I conducted comprehensive testing and quality assurance checks on video and audio systems, ensuring flawless performance before deployment. I assisted end-users in setting up and configuring video conferencing software and hardware, providing training and technical support. Previous Experience: During my tenure at Horeb SDA Church, I installed and configured video conferencing systems, guaranteeing optimal audio/video quality for all participants. I collaborated with cross-functional teams to plan and execute large-scale Live and virtual meetings, webinars, and conferences, managing scheduling, technical setup, and on-site support. Certifications: I hold a bachelor’s degree in computer network and Cybersecurity, demonstrating my commitment to excellence in audiovisual technology. Communication Skills: I excel in communicating complex technical concepts to both technical and non-technical audiences. My attention to detail ensures seamless video conferencing experiences for all users. I am excited about the opportunity to contribute my expertise to Delta Solutions and Strategies and enhance their video conferencing capabilities. Thank you for considering my application. I look forward to discussing how my skills align with your team’s needs. Sincerely, Walker Mathieu

Accomplishments

  • Commander’s multiple Coins for Outstanding Job Performance
  • Company Quality Service Award Job Performance
  • Appointed Lead Video Teleconferencing Technician in September 2009

Career Overview

2445 Rabbits Run St, Waldorf, MD, 20601, (240) 412-4737, Kermatou16@gmail.com, Active Security Clearance, 7 years, Multi-tasking, detail-oriented, and results-driven individual with the ability to work independently or as part of a team. Accomplished in bringing Secure Video Teleconferencing systems online for 4 stars Generals in secured rooms, Command Conference Rooms 1 & 2. Brought the JAG Non-Secure VTC System online when NIPR VTC VLAN and IP Addresses were established. Tandberg Certified Technical Expert Trained and Certified, as well as Tandberg Certified Technical Associate Trained and Certified.

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 7 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Education

Bachelor of Science - Computer Networking & Cyber Security

University of Maryland - University College
Hyattsville, MD
2021.01 - 2023.12

Associate of Science - Accounting

University of Colorado At Colorado Springs
Colorado Springs, CO
2007.03 - 2009.07

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Horeb Haitian SDA Church

Work Preference

Work Type

Full Time

Timeline

Bachelor of Science - Computer Networking & Cyber Security

University of Maryland - University College
2021.01 - 2023.12

Associate of Science - Accounting

University of Colorado At Colorado Springs
2007.03 - 2009.07

VTC Technician

Intellidyne-llc

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Walker Mathieu