WALKER SMITH

Operated register to process payments and collect cash payment for order totals.

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Provided excellent customer service by addressing inquiries, offering suggestions, and resolving any issues promptly.
• Increased sales with the introduction of new bagel flavors and creative recipes.

• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
• Helped oversee the daily operations of the store, managing staff and inventory.

• Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
• Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
• Supported successful store operations by maintaining clean, safe, and well-organized work environments.
• Promoted sustainable gardening practices among customers by recommending eco-friendly products.