Walker Jensen

As an Automotive Tech, I oversee many daily operations, help manage a team of technicians, and prioritize workflow to ensure timely and high-quality automotive services. My role involves providing technical guidance, maintaining customer satisfaction through effective communication, and resolving complex issues. Along with I diagnosis and properly communicate issues or sale to customers to insure safety and proper vehicle operation. By monitoring performance metrics and fostering a culture of continuous improvement, I contribute to the overall success and positive reputation of the automotive shop.

In my managerial role, I actively engage in refining crucial skills such as defusing customer issues with tact and professionalism. By addressing customer concerns promptly and empathetically, I enhance their experience and contribute to customer retention. Handling employee issues involves fostering a positive work environment, addressing conflicts, and promoting effective communication, ensuring a cohesive and motivated team. Managing accounts and finances is a pivotal aspect of my role, honing my ability to budget effectively, monitor expenses, and optimize financial processes. Through this experience, I'm developing not only the technical aspects of management but also cultivating strong interpersonal skills and professional etiquette that are essential for effective leadership.