Walkita Walker
Colonial Heights,VA
Summary
Compassionate Psychiatric Technician with strong track record of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Handles tasks effectively and communicates with tact and discretion. Patient-focused candidate that offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Central State Hospital
Petersburg, VA
08.2016 - Current
- Work directly with patients to achieve therapeutic goals through activities of daily living, attend to patients’ problems and concerns, encourage patients in activities, provide intervention for behavior problems and crisis situations, and promote patients’ awareness and coping skills to deal with realities of judicial controls
- Take and monitor vital signs, administered medications, and manage patient behavior.
- Work with patients that may become verbally and/or physically aggressive.
- Maintain patient records in compliance with security regulations.
- Maintained patient charts and accurately chart new information daily.
- Review patient progress to document the effects of any prescribed medication.
- Responsible for understanding and using most minor restrictive interventions per hospital policy and successfully avoiding the use of seclusion and restraint, whenever possible.
- Worked flexible hours; night, weekend, and holiday shifts.
- Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Offer friendly and efficient service to customers, and handle challenging situations with ease.
- Monitor, track, and convey important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administer psychotropic medications and anxiety education to patients to provide mental health care.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Responsible for understanding and using most minor restrictive interventions per hospital policy and successfully avoiding the use of seclusion and restraint, whenever possible.
Break Press Operator
Hill Phoenix
Colonial Heights, VA
04.2015 - 06.2016
- Operated Multiple machines to break parts for refrigeration for the company by using blueprints.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Reviewed completed orders for quality and accuracy.
- Ensured angles, and dimensions are correct
- Performed preventive maintenance on equipment to continue proper functioning and longevity.
- Interpreted blueprints to follow the correct sequence of bends and identify proper tools to produce quality parts.
- Followed safety procedures, donning protective gear for face and body and disabled machines in emergency situations.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Ordered parts from various distributors to fulfill demands.
- Organized parts storage and stocked inventory according to established guidelines.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Direct Support Professional
Grand Slam
Dinwiddie, VA
02.2015 - 07.2016
- Prepared meals and also administer medications as prescribed by physicians.
- Maintained patient records in compliance with security regulations.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Assisted patients adjusting to hospital procedures using highly structured settings
- Monitored progress and documented patient health status changes to keep care team updated
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Administered medication as directed by physician
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Minimized injuries to staff or patients through support or restraint to control patient movements
- Maintained relationships with medical providers, suppliers and reporters.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient charts and accurately recorded new information.
Food Service Aide
Centerplate
Fort Lee, VA
01.2014 - 03.2015
- Assessed plated food for presentation and verified correct serving temperature and serving size.
- Served meals to US Army Military Soldiers and civilians, collected trays and utensils after meals, and circulated dining areas to anticipate and meet military installation food service needs.
- Maintained cleanliness and sanitation of kitchen and dining areas, adhering closely to health regulations and organizational standards.
- Complied with company policies and procedures by encouraging a positive and effective work environment among all employees.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
Receiver
Integrity Staffing Solutions
Petersburg, VA
10.2012 - 01.2013
- Received product shipments, scanned them, and ensured supplies were proper items.
- Counted inventory in the warehouse
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Loaded and unloaded boxes and pallets using safe operating procedures and the correct equipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Double-checked cargo inventories and documentation for accuracy.
Overnight Residential Partner Independent
Capacity Syst Inc
Chesterfield, VA
03.2012 - 10.2012
- Provided in-home care within a group home
- Assisted six both medical and non-medical clients. Worked independently with no supervision overnights. Cleaned, prepared meals, made beds, did laundry, ironed clothing
- Took vital signs, weight, and blood pressure. Administered medications prescribed by physicians.
- Reported changes, documented clients behaviors, monitored food and liquid intake and transported clients to outside functions.
Personal Care Aide
Care Advantage
Colonial Heights, VA
09.2010 - 07.2011
- Provided direct in-home patient care, both medical and non-medical, to clients
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Worked independently with little to no direct supervision.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Kept daily logs and sent them to the company, fed patients, and monitored food and liquid input/output.
- Provided safe mobility support to help patients move around personal and public spaces.
- Scheduled and accompanied clients to medical appointments.
- Assisted disabled clients to support independence and well-being.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Administered medication as directed by a physician.
- Documented vitals, behaviors, and medications in client medical records.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Direct Aide
Training Center Petersburg
Petersburg, VA
09.2010 - 07.2011
- Maintained a clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records in compliance with security regulations.
- Maintained accuracy, completeness, and security for medical records and health information.
- Maintained database for storage and retrieval of medical records.
Customer Service Representative
CSR, Vangent
Chester, VA
08.2008 - 08.2010
- Met or exceeded prescription drug plan enrollment and retention goals consistently.
- Input and retrieved data from computer scripts.
- Maintained medicare customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants regarding their prescription drug plans
- Communicated effectively via telephone, email and in person with prospective customers.
Education
Certification in Phlebotomy - Studies
Career Connection
Petersburg VA2015
High School Diploma -
Petersburg High School
Petersburg, VA2008
Skills
- Mental Health Care
- Documentation and Recordkeeping
- Prescription Verification
- Medical Records Management
- Sound Judgment
- Medication Side Effect Knowledge
- Patient Health Information Access
- Dietary Requirements and Nutrition
- Patient Data Management Systems
- Adaptability and Flexibility
- Clerical Support
- Transcribing Medication
Certification
CPR Certification
First Aid Certification
Timeline
Psychiatric Technician
Central State Hospital
08.2016 - Current
Break Press Operator
Hill Phoenix
04.2015 - 06.2016
Direct Support Professional
Grand Slam
02.2015 - 07.2016
Food Service Aide
Centerplate
01.2014 - 03.2015
Receiver
Integrity Staffing Solutions
10.2012 - 01.2013
Overnight Residential Partner Independent
Capacity Syst Inc
03.2012 - 10.2012
Direct Aide
Training Center Petersburg
09.2010 - 07.2011
Personal Care Aide
Care Advantage
09.2010 - 07.2011
Customer Service Representative
CSR, Vangent
08.2008 - 08.2010
Certification in Phlebotomy - Studies
Career Connection
High School Diploma -
Petersburg High School
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