Wallace Barton
Clermont
Summary
My objective in all restaurant experiences is to present my skills of customer service,management and strategic planning to utilize and implement them in a positive work environment.
Highly motivated with problem solving skills and ability to boost sales and staff morale.
Overview
29
29
years of professional experience
Work History
Server
Universal Studios Margaritaville
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Disney World
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Lead Bartender
Universal Studios
05.2021 - 03.2024
- Talked easily with patrons to build rapport and earn repeat business.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Met customer, business operations and server needs with minimal errors or delays.
- Stocked bar with beer, wine, liquor and related supplies.
- Monitored patron alcohol consumption to encourage safety.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
General Manager
Joey C's Boathouse
01.2016 - 01.2021
- Leading a team of 100 employees during busy season. Hiring and training staff, formulating policies, coordinating business operations, monitoring and motivating team members, managing operational cost, ensuring great customer service, open and closing of restaurant ordering all product for entire restaurant while engaging with vendors/representatives.
General Manager
Chubbys Restaurant
01.2015 - 01.2016
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Designed sales and service strategies to improve revenue and retention.
- Built and maintained loyal, long-term customer relationships through effective account management.
General Manager
Bear and Grill
01.2007 - 01.2015
Shift Manager,Bartender,Waiter and Expeditor
Chilis Bar and Grill
01.2002 - 01.2007
Manager
Aspetuck Valley Country Club
01.1996 - 01.2001
Education
Some College (No Degree) - HVAC Installation And Repair
Porter And Chester Institute - Stratford
Stratford, CTSkills
- 26 years in the restaurant industry including General and FOH/BOH manager, Bartending, Culinary Experience, Waiting and Expeditor
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
Timeline
Bartender
Disney World
04.2022 - Current
Server
Universal Studios Margaritaville
05.2021 - Current
Lead Bartender
Universal Studios
05.2021 - 03.2024
General Manager
Joey C's Boathouse
01.2016 - 01.2021
General Manager
Chubbys Restaurant
01.2015 - 01.2016
General Manager
Bear and Grill
01.2007 - 01.2015
Shift Manager,Bartender,Waiter and Expeditor
Chilis Bar and Grill
01.2002 - 01.2007
Manager
Aspetuck Valley Country Club
01.1996 - 01.2001
Some College (No Degree) - HVAC Installation And Repair
Porter And Chester Institute - Stratford
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