Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wallace Shenton

Chincoteague,VA

Summary

Proven track record in enhancing operational efficiency and customer satisfaction, notably at Pohanka Collision. Skilled in inventory management and problem-solving, adept at fostering vendor relationships and streamlining processes. Demonstrates strong teamwork and collaboration abilities, achieving significant improvements in workplace productivity and service levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

50
50
years of professional experience

Work History

Sales Associate

Rommel's Ace Hardware
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Receiving Associate

Home Depot
03.2014 - 12.2019
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Strengthened vendor relationships through timely communication regarding delivery schedules, discrepancies, or damaged goods.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.

Parts Manager

Pohanka Collision
03.2002 - 05.2012
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Provided timely, insightful and accurate reports to upper management.

Forklift Operator

Lankford Sysco Food Services
10.1994 - 04.2000
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Ensured timely delivery of products by accurately picking orders from storage areas.

Machinery Technician

U.S. Coast Guard
05.1981 - 09.1994
  • Reduced downtime in production line by efficiently diagnosing and repairing equipment malfunctions.
  • Upgraded outdated equipment with modern technology solutions, resulting in better efficiency and lower operating costs.
  • Conducted periodic performance assessments of machinery, identifying areas for improvement and implementing necessary changes to maximize efficiency.
  • Coordinated with external vendors as needed for specialized repair work or part procurement, ensuring timely completion without compromising quality standards.
  • Documented detailed service logs for each piece of machinery, providing valuable historical data for future maintenance planning purposes.
  • Enhanced machinery performance by conducting regular maintenance and troubleshooting tasks.
  • Trained junior technicians in proper diagnostic procedures, leading to faster issue resolution times.

Equipment Operator

U.S. Army
01.1974 - 11.1981
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Increased equipment efficiency by performing regular maintenance and timely repairs.
  • Assisted with safe materials transport between work sites to reduce downtime.
  • Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.

Education

High School Diploma -

Snow Hill High School
Snow Hill, MD
06.1973

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Cash Register Operation
  • Stocking and Receiving
  • Verbal/written communication
  • Multi-tasking strength
  • Problem-Solving

Timeline

Sales Associate

Rommel's Ace Hardware
04.2023 - Current

Receiving Associate

Home Depot
03.2014 - 12.2019

Parts Manager

Pohanka Collision
03.2002 - 05.2012

Forklift Operator

Lankford Sysco Food Services
10.1994 - 04.2000

Machinery Technician

U.S. Coast Guard
05.1981 - 09.1994

Equipment Operator

U.S. Army
01.1974 - 11.1981

High School Diploma -

Snow Hill High School

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