Wallace K. Van Scott
Colorado Springs,United States
Summary
Highly skilled operational management professional with extensive experience in leadership, process improvement, risk management, and safety. Adept at training and managing teams through motivation and conflict resolution to achieve organizational goals. Strong communication skills and a proven track record of enhancing efficiency and customer satisfaction. With strong problem-solving abilities, a willingness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Eager to take on new challenges and drive the advancement of organizational objectives with dedication and efficiency.
Overview
29
29
years of professional experience
Work History
Retired
N/A
08.2015 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
Operations Manager/ Head Cook
Hog Heaven BBQ
03.2013 - 07.2015
- Managed all aspects of running the BBQ Bus, including employee staffing, payroll, and revenue acquisitions
- Responsible for driving and securing the bus after hours
- Oversaw the purchasing of supplies to ensure smooth day-to-day operations
Solar Panel Grid Installation
Namaste/ Ecotech Institute
03.2014 - 05.2015
- Installed an 80-panel array with an eight, ten-panel racking roof mount for the RTD bus repair terminal, completing the project in 6-8 weeks (about 2 months) as part of a team
- Installed a 450-watt, 10-compartment solar panel grid
- Contributed to the installation of a new solar array from scratch for the Denver/Aurora branch business offices
Project Supervisor
Ecotech Institute
06.2014 - 08.2014
- Contracted by Ecotech Institute’s wind turbine professor for a project to replace 8-3-blade 12v/ac 400w auto wind adjusting turbines with 8-5-blade 12v/ac 500w turbines due to equipment malfunctions and turbine failures
- Supervised a team of six students in the assembly, installation, and programming of all turbines and MPPT controllers
- Completed the project in 2 months, resulting in:
- 60% lower rotation speed on the 5-blade turbines, so RCM and VDC were possible reducing the chance of over-speed control malfunction and ensuring long-term operational reliability
- Reliable energy output even in low wind conditions using WRF
- Less wind vibration transfers to the structure through DSA and VDC
- Noise reduction of wind turbine functions
- Over 80% increase in energy output distribution across the grid
- Utilized various software models to monitor integral functions and performance efficiency in real-time, allowing remote data collection, equipment adjustments, and power distribution:
- WRF - Weather Research Forecasting
- DSA - Dynamic Signal Analysis
- VDC - Vibration Data Collector
- RCM - Remote Condition Monitoring
- MPPT - Maximum Power Point Tracking (External Hardware Device)
Operation Manager of Grid Installation
Solar City/Ecotech
06.2013 - 08.2013
- Managed a team of 20 personnel to install a flat panel grid (CBS Base Block)
- Responsible for hiring and training personnel
- Oversaw the installation of panels and equipment, ensuring timely, efficient, safe, and productive completion
- Designed and managed the grid layout for efficient space utilization
- Commended for flawless work efficiency and successful grid power-up
Customer Service Representative/Sales Representative
Verizon
05.2012 - 03.2013
- Responsible for opening, closing, and inventory ordering for the store
- Managed sales and maintenance of devices and accessories
- Achieved one of the highest sales quotas in the region (5 states, over 500,000 customers)
- Personally commended by the regional director for outstanding sales performance
Exception Helpdesk
IBM
01.2010 - 04.2012
- Assisted IBM technicians across the US, including Puerto Rico, with entitlement and billable warranty issues
- Troubleshot work orders and dealt with third-party vendors, including accounts management
- Worked with 23 different databases to obtain and verify billable warranty information to resolve disputes
Business Valuation Productivity Specialist
Pizza Hut (franchise)
08.2008 - 11.2009
- Evaluated and implemented business protocols and procedures, specializing in food safety, safety, and employee training
- I started as a shift manager and was promoted to business valuation procedure specialist after identifying and documenting procedural gaps and violations
- Implemented protocols, procedures, food safety measures, employee training, and product placement for efficiency, resulting in a 42% increase in revenue and an 82% improvement in overall store efficiency
- Created a portfolio documenting deficiencies and recommendations for six locations, monitored through quarterly reports and onsite inspections
- Conducted up-training classes on new product rollouts
Collage House Manager
Self
08.2008 - 11.2009
- Managed a 5-bedroom, 3-bathroom house rented to college students, overseeing meals, cleaning, light maintenance, and yard work
- Ensured liability prevention and property protection during parties and events
- Received $500 bi-weekly plus room and board, allowing for secondary employment due to the manageable workload
Lead Electrician
Staley Inc.
01.2004 - 06.2006
- Installed plasma televisions in each department throughout the store, security systems, The Wall of Eyes televisions in the electronics department, and all point of sales systems for each register, including the Deli and electronics department counters
- Ran all cable and fiber networking for computer server room setups
- Maintained timelines and installation guidelines set forth in contracts with companies like Wal-Mart, Target, and Family Dollar
Airman Supervisor
United States Air Force
12.1995 - 10.1996
- Served as an Airman First Class, responsible for the quality of life of over 2,000 Air Force personnel being reclassified, reassigned, or discharged from military service
- Gained experience in clerical office, customer service, management, and other administrative areas vital to ensuring all unit members were fully deployable
- Facilitated the reclassification of personnel from other units
- Ensured the quality of life for all assigned Air Force personnel, including housing, medical, and administrative needs
- Ensured all personnel were medically ready for worldwide deployment by scheduling medical exams and updating medical records
- Facilitated meetings with the unit Commander to brief on personnel medical and readiness status
- Additional Qualifications:
- Combat Lifesaver trained to conduct essential medical procedures
- Level II Fire Fighter
- Certified First Responder
- Hazardous Materials Handler Level III
Education
Associate of Science - Electrical Engineering in Green Energy
Ecotech Institute
Aurora, CO07-2015
Skills
- Project management abilities
- Project planning
- Problem-solving
- Strategic planning
- Verbal and written communication
- Operational efficiency
- Workflow optimization and Quality assurance
- Performance monitoring and Process improvement strategies
- Employee hiring, training and development
- Team leadership
- Risk management and Conflict resolution
- Employee relations and motivation
- Inventory oversight and replenishment
- Health,Safety and Regulatory compliance
- Client relations and Strategic partnerships
Timeline
Retired
N/A
08.2015 - 01.2025
Project Supervisor
Ecotech Institute
06.2014 - 08.2014
Solar Panel Grid Installation
Namaste/ Ecotech Institute
03.2014 - 05.2015
Operation Manager of Grid Installation
Solar City/Ecotech
06.2013 - 08.2013
Operations Manager/ Head Cook
Hog Heaven BBQ
03.2013 - 07.2015
Customer Service Representative/Sales Representative
Verizon
05.2012 - 03.2013
Exception Helpdesk
IBM
01.2010 - 04.2012
Business Valuation Productivity Specialist
Pizza Hut (franchise)
08.2008 - 11.2009
Collage House Manager
Self
08.2008 - 11.2009
Lead Electrician
Staley Inc.
01.2004 - 06.2006
Airman Supervisor
United States Air Force
12.1995 - 10.1996
Associate of Science - Electrical Engineering in Green Energy
Ecotech Institute
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