Wally Innocent
Sunrise
Summary
Skilled Loss Prevention Officer with background in retail security and investigation. Possess strong knowledge of surveillance systems and skills in conflict resolution, contributing to the safety and security of business establishments. Demonstrated ability to identify suspicious activities and minimize theft incidents, ensuring reduced losses for companies. Showcased commitment to integrity, adaptability, and team collaboration in all roles held.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Burlington Coat Factory Department Store
Sunrise
11.2024 - Current
- Analyzed video surveillance footage to identify potential criminal activity.
- Prepared security reports to document and log theft, accidents and safety violations.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Responded to crowd control situations to maintain safe environment.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Crew Member
McDonald's
Plantation
07.2021 - 12.2025
- Wiped down tables and equipment, swept and refilled stock.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized and restocked supplies to support operations and team productivity.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Sales Associate
Samsung Electronics
Sunrise
03.2023 - 08.2025
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Conducted product demonstrations to highlight features and benefits.
Security Officer
Chase Stadium
Fort Lauderdale
09.2023 - 05.2024
- Searched individuals and baggage for weapons and other prohibited items.
- Observed patrons and customers to quickly address security situations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
Education
Associate of Science - Fire Science
Broward College
Fort Lauderdale, FL05-2026
Skills
- Customer service
- Observation skills
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Detail-oriented
- CCTV monitoring
Certification
- Class D Security License
Timeline
Loss Prevention Officer
Burlington Coat Factory Department Store
11.2024 - Current
Security Officer
Chase Stadium
09.2023 - 05.2024
Sales Associate
Samsung Electronics
03.2023 - 08.2025
Crew Member
McDonald's
07.2021 - 12.2025
Associate of Science - Fire Science
Broward College
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