Angel Cruz
Boston,MA
Summary
Store Manager with strength in team leadership, customer service, and problem solving. Skilled in daily operations, training, inventory control, and conflict resolution to keep sales floors organized and running smoothly.
Overview
1
1
Language
5
5
years of professional experience
Work History
Store Manager,
Champs Sports
Natick, Massachusetts
2025.10 - Current
- Led the Foot Locker store team through daily sales floor operations.
- Trained associates on customer service, product knowledge, and selling techniques.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Handled cash procedures and balanced register operations.
- Created visually appealing displays to attract customer attention and boost sales
- Supported hiring, onboarding, and coaching of store associates.
Assistant Manager
Footlocker
Boston, Massachusetts
2023.11 - 2025.10
- Support the store manager in running daily operations
- Leading staff
- Meeting sales goals
Sales Associate
Footlocker
Cambridge, Massachusetts
2021.11 - 2023.11
- Helped customers with purchases and questions
- Ran the cash register and handled payments
- restocked shelves and kept the store organized
- Provided friendly and helpful service
Education
High School Diploma -
Snowden International School
Boston, MA2023-06
Skills
- Inventory management
- Customer service
- Team leadership
- Training & Development
- Time management
- Problem solving
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Store Manager,
Champs Sports
2025.10 - Current
Assistant Manager
Footlocker
2023.11 - 2025.10
Sales Associate
Footlocker
2021.11 - 2023.11
High School Diploma -
Snowden International School