Walter McCreary

Rickey Henderson MLB Hall of Fame Member in his autobiography 'The Life and Legend of an American Original' the author Howard Bryant credits me with changing Rickeys life around to more connected with his fan base

President EACA DC Chapter Voted position by my peers

Would meet with EAC's to discuss business development and help to bring a stronger work force between the I&D contractors and general contractors.

Strong relationships with:

Mid Atlantic Business Agent Anthony Squilla (491 Baltimore/DC) (609) 556-9626

Robert Tarby Director at Eastern Atlantic States Regional Council (609) 412-6848

Mark Hardner Business Agent Orlando, FL. (407) 375-0631

Appointed me directly as one of only three to be part of union negotiations 2024

Starting on day one with Momentum in Orlando, was informed it was their worst city/crew in the country, by the end of the first year Orlando was awarded top city for labor and customer satisfaction.

Once taking on the Director of Operations role, appointed personnel in several base cities in the country, working closely with all managers and labor to strengthen our relationships with our partners.

• Enhanced overall operational efficiency by streamlining processes and implementing new strategies.
• Increased revenue growth by identifying new business opportunities within the market space.
• Achieved higher employee retention rates by creating a supportive work environment that values professional development.
• Managed a large workforce of field personnel.
• Strong eye for top tier leads, and people that want to learn and developed their skillset for the show floor.
• Boosted customer satisfaction levels by closely monitoring service quality and promptly addressing concerns.
• Monitored team performance to assess training requirements in areas in need of improvement.
• Implemented and maintained high standards of quality in all areas.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Implemented innovative programs to increase employee loyalty and reduce turnover.

Signed all union contracts including starting in 1997 including building labor teams in Baltimore, Washington. DC., New York, Atlantic City, and Philadelphia.