Walter Brady

Evaluated employee performance through periodic reviews and documented results accordingly.

Coordinated with other department supervisors to ensure smooth workflow and project alignment.

Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Monitored operations and reviewed records and metrics to understand company performance.

Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Conducted regular performance evaluations, providing constructive feedback and setting individual goals.

Collected information about clients through interviews, observation, or tests.

Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.

Actively sought out opportunities for professional growth through trainings or continuing education courses related to behavioral health topics.

Maintained detailed records of all services provided including progress notes, case summaries, discharge summaries.

Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Taught children necessary life skills and provided for physical daily

care.

Participated in client transports to various locations.

Implemented psychological interventions and coordinated

community resources to assist clients' in community integration.

Worked collaboratively with other mental health professionals to

provide consistent care and minimize diversion.

Applied array of different methodologies to assist patients with

emotional regulation and coping skills..

Acted with integrity, honesty and knowledge to promote culture of

company.

Handled day-to-day customer or client questions via telephone or email.

Used person-centered strategies to promote exceptional customer

service and create positive environment for employees and clients.

Used industry expertise, customer service skills and analytical nature to

resolve customer concerns and promote loyalty.

Maintained professional demeanor by staying calm when addressing

unhappy or angry customers.

Maintained store equipment and cars as they were returned by

customers while maintaining work balance amongst coworkers.

Met training needs by developing and improving training strategies to

meet changing demands

Analyzed training needs to develop new training programs or modify

and improve existing programs

Organized files and records and handled other support tasks, freeing

up managers to take on more pressing responsibilities

Observed positive skills and attributes from personnel to build,

improve, and expand skills set

Researched and analyzed customer purchasing habits, trends, and

preferences

Enforced brand guidelines in all deliverables to deliver cohesive and

consistent brand strategy

Organized event and promotional materials, including presentation

decks, signage, and related collateral

Measured customer satisfaction with surveys, polls and questionnaires

Researched consumer opinions and marketing strategies in

collaboration with statisticians, pollsters and marketing team

members.