Dynamic Food and Beverage Manager with a proven track record at the Department of Defense, excelling in cost control and inventory management. Enhanced service quality through effective staff training and performance evaluations, while successfully organizing events. Committed to maintaining high sanitation standards and fostering a collaborative team environment.
Overview
20
20
years of professional experience
Work History
Food and Beverage Manager
Department Of Defence
Norfolk, VA
01.2006 - 09.2025
Managed inventory effectively, reducing waste and optimizing stock levels.
Resolved customer complaints involving food or beverage quality and service.
Developed staff training programs to enhance service skills and increase overall efficiency.
Maintained highest standards for beverage quality and service.
Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
Organized successful special events that contributed to increased sales figures.
Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
Lead Cabin Safety Flight Attendant
Department of Defense
Andrews Air Force Base, MD
03.2022 - 12.2023
Participated in regular training programs to stay updated on industry best practices and emerging trends in cabin safety.
Assisted passengers with special needs or medical emergencies, providing compassionate care while adhering to safety protocols.
Coordinated in-flight services, including meal distribution and entertainment options, enhancing overall passenger satisfaction.
Evaluated staff performance regularly through observation and constructive discussions, identifying areas for improvement and growth opportunities.
Managed inventory of onboard supplies, minimizing waste and ensuring availability of necessary items for each flight.
Streamlined communication between cabin crew and pilots, fostering a cohesive team environment.
Assisted with the development of new training materials, incorporating feedback from colleagues to create effective resources for ongoing staff education.
Household Manager
Department Of Defence
United States
03.2010 - 03.2022
Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
Performed cleaning and organization duties.
Managed financial operations for household of 4 members.
Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
Coordinated meals for all family members with focus on catering to dietary restrictions.
Oversaw maintenance projects within the home to address necessary repairs or desired improvements promptly.
Event Planning Coordinator
Department of Defense
United States
03.2010 - 03.2021
Organized comprehensive event schedules, ensuring smooth coordination of speakers, entertainment acts, and facility usage.
Adapted quickly to unforeseen challenges during the planning process, maintaining professional composure and devising creative solutions to ensure event success.
Managed logistics for large-scale events, ensuring timely setup and breakdown while minimizing disruptions to venue operations.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Trained and supervised event staff to complete tasks on time.
Implemented protocols and procedures to effectively manage planning process.
Education
Certificate - Flight Attendant
Flight Safety International
07-2021
Bachelor of Science - Hospitality Mangement
Stratford University
Alexandria, VA
08-2020
Event Planner Certificate - Event Planning
Stratford University
12-2018
Associate of Arts - Liberal Arts
Central Texas College
Killeen, TX
03-2017
Household Manager Certificate - Household Manager
Starkey International Institute For Household Management
Denver, CO
11-2014
Skills
Food and beverage operations
Cost control
Wine pairing
Menu development
Sanitation standards
Food presentation
Operations oversight
Ordering supplies
Table management
Front of house management
Inventory management
Employee performance evaluation
Staff supervision
Languages
Spanish
Native or Bilingual
Timeline
Lead Cabin Safety Flight Attendant
Department of Defense
03.2022 - 12.2023
Household Manager
Department Of Defence
03.2010 - 03.2022
Event Planning Coordinator
Department of Defense
03.2010 - 03.2021
Food and Beverage Manager
Department Of Defence
01.2006 - 09.2025
Certificate - Flight Attendant
Flight Safety International
Bachelor of Science - Hospitality Mangement
Stratford University
Event Planner Certificate - Event Planning
Stratford University
Associate of Arts - Liberal Arts
Central Texas College
Household Manager Certificate - Household Manager
Starkey International Institute For Household Management
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