Walter Carrasco
Nassau,DE
Summary
Results-driven professional with experience in client success, account management, and remote operations. Bilingual in English and Spanish, with strong expertise in CRM systems, process optimization, and high-volume client communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Jack Lingo Realtor
Rehoboth Beach, DE
08.2023 - Current
- Managed end-to-end rental transactions, including lease agreements, documentation, tenant onboarding, and payment coordination, ensuring accuracy and compliance.
- Served as primary point of contact for tenants and property owners, maintaining strong relationships through clear communication, issue resolution, and ongoing support.
- Coordinated maintenance and repair requests by working with vendors and owners to ensure timely resolution, property upkeep, and high tenant satisfaction.
- Advised clients on rental options based on budget, preferences, and availability, delivering personalized service that increased retention and repeat business.
Voice Over Actor
Squeak E Clean Commercial Services
Remote
03.2022 - Current
- Delivered professional voice-over performances for commercial projects, adapting tone, pacing, and character to meet brand guidelines and enhance audience engagement.
- Collaborated with clients and production teams to interpret scripts, refine messaging, and ensure alignment with creative objectives and deadlines.
- Produced high-quality audio using professional recording software and equipment, maintaining consistent technical standards across remote and on-site projects.
Online Clothing Store Owner
Self-employed
Remote
01.2018 - Current
- Built and managed an e-commerce clothing brand, overseeing marketing strategy, inventory management, supplier relationships, and day-to-day operations to drive growth and efficiency.
- Optimized Shopify store performance through website updates, UX improvements, SEO strategy, and data-driven decisions using analytics to increase engagement and organic traffic.
- Led end-to-end brand execution, including digital content creation, design coordination, and multimedia editing, ensuring consistent brand identity across all online platforms.
Audio Engineer
Self-employed
Remote
06.2012 - Current
- Engineered and delivered high-quality audio productions for diverse clients, collaborating closely to define project goals, timelines, and creative direction.
- Utilized professional mixing and editing software to streamline workflows, improve production efficiency, and maintain consistent technical standards across projects.
- Coordinated recording sessions and live sound setups, applying innovative techniques to enhance sound quality, reduce post-production time, and ensure seamless execution.
Supervisor
Mama's Cleaning
Rehoboth Beach, DE
04.2018 - 08.2023
- Supervised daily operations and team performance, ensuring adherence to quality standards, client specifications, and on-time completion of services.
- Trained and mentored staff on procedures, safety protocols, and performance expectations, improving productivity and consistency across teams.
- Managed scheduling, inspections, and supply inventory while resolving client issues promptly to maintain high satisfaction and long-term retention.
Wedding DJ & MC
More Than Music
New York, NY
03.2012 - 02.2020
- Delivered high-quality, customized event experiences by curating tailored playlists, managing professional audio equipment, and adapting performances in real time based on audience engagement and client preferences.
- Coordinated event logistics and schedules across multiple bookings, collaborating with planners and vendors to ensure seamless execution, clear communication, and on-time delivery.
- Built strong client and vendor relationships through exceptional customer service, attention to detail, and proactive problem-solving, generating repeat business and positive referrals.
Education
Real Estate Certification -
Omega Real Estate School
Delaware08-2024
Bachelor of Science - Audio Recording Technology
Institute of Audio Research
New York, NY05-2016
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Lead follow up
- Creative
- Innovative thinking
- Tech-Savvy
- Bilingual proficiency in English and Spanish
- Digital literacy : Proficiency with tools like: Microsoft Office (Excel, Word, Outlook, Google Workspace
- Customer Support / Client Relations
- Remote Work Tools Proficiency Experience with: Zoom / Teams
- Experince with cloud file sharing (Dropbox, Google Drive)
- Problem resolution & conflict de-escalation
- Attention to detail
- Goal oriented
- Customer service
- Time & task management
Certification
- Licensed Real Estate Agent
- Audio Engineer Certification
- Pro Tools Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Jack Lingo Realtor
08.2023 - Current
Voice Over Actor
Squeak E Clean Commercial Services
03.2022 - Current
Supervisor
Mama's Cleaning
04.2018 - 08.2023
Online Clothing Store Owner
Self-employed
01.2018 - Current
Audio Engineer
Self-employed
06.2012 - Current
Wedding DJ & MC
More Than Music
03.2012 - 02.2020
Real Estate Certification -
Omega Real Estate School
Bachelor of Science - Audio Recording Technology
Institute of Audio Research